Workplace Lead - Amsterdam

ABOUT THE ROLE As the Workplace Lead at Adyen, you will be responsible for managing the company's global headquarters in Amsterdam, comprising four buildings. Reporting directly to the Global Head of Real Estate and Workplace, you will lead the local Workplace team and partner with global leadership to deliver an exceptional, productive, and inclusive in-office experience for all Amsterdam-based employees and guests. WHAT YOU'LL DO As the Workplace Lead, you will oversee the day-to-day infrastructure operations and workplace experience across all Amsterdam offices. Your responsibilities will include: - Providing direct leadership for the Amsterdam Workplace team, mentoring your reports, and fostering a growth-oriented environment. - Driving collaboration with internal partner teams to deliver functional, safe, and creative workplace environments. - Overseeing the end-to-end performance management of catering, custodial services, and external contractors. - Partnering with regional leads to align and drive global office operational strategies. - Leading vendor RFPs, contract management, and KPI/SLA tracking in alignment with Procurement and Finance. - Leveraging workplace analytics, employee feedback, and office utilization data to optimize operational efficiency and the overall workspace experience. - Collaborating closely with the Workplace Project and Workplace Safety & Security teams to deliver on occupancy planning, hospitality strategies, and secure office environments. WHAT YOU'LL NEED To be successful in this role, you will need: - 7+ years of experience in Workplace Management, Facilities Operations, or a related discipline, with a track record of managing physical office footprints. - 5+ years of experience directly managing, mentoring, and developing direct reports. - Proven experience working within a global, fast-paced, or rapidly scaling corporate environment. - Strong financial and operational acumen, with experience overseeing vendor RFPs, contract negotiations, compliance, and budget management. - Exceptional stakeholder management and communication skills, with comfort presenting to senior leadership and navigating matrixed, cross-functional teams. WHY REMOTE This role is based out of Adyen's Amsterdam office, but the company values flexibility and offers a remote-friendly work environment. As a Workplace Lead, you will have the opportunity to work with a global team and contribute to the company's mission to deliver innovative and ethical solutions. BENEFITS Adyen offers a comprehensive benefits package, including: - Competitive salary and bonus structure - Flexible work arrangements and remote work options - Comprehensive health insurance and wellness programs - Generous parental leave and education stipend - Professional development opportunities and career growth - A dynamic and inclusive work environment with a diverse team of professionals