Territory Executive (US)

ABOUT THE ROLE PagerDuty is a leader in Digital Operations Management, helping organizations deliver a perfect digital experience to their customers. We're expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation, and we're looking for a Territory Executive to join our dynamic, customer-focused team. As a Territory Executive, you will own a defined territory of mid-sized customer accounts with significant expansion potential, combining strategic account management with consultative selling to drive growth, deepen executive relationships, and expand adoption of PagerDuty's Operations Cloud. WHAT YOU'LL DO You will be responsible for driving growth within your defined territory by expanding revenue in existing mid-sized accounts through upsell and cross-sell motions. You will build and sustain relationships with C-level executives and key decision-makers through consultative, in-person engagement, and develop and execute territory and account plans that identify expansion opportunities, competitive risks, and customer priorities. You will champion the adoption of PagerDuty's Operations Cloud to deliver tangible value and expand platform usage, accurately forecast and manage your sales pipeline using Salesforce and the MEDDICC qualification framework, and collaborate cross-functionally with Solution Consultants, Customer Success Managers, Renewal Managers, and Product teams to ensure a seamless customer experience. WHAT YOU'LL NEED To be successful in this role, you will need 7+ years of experience in B2B sales, account management, or expansion-selling roles within SaaS or enterprise software, with a proven success in meeting or exceeding quota within a defined territory. You will also need demonstrated ability to sell to and influence C-level executives and technical stakeholders, proficiency using Salesforce (SFDC) for pipeline management and forecasting, and a Bachelor's degree or equivalent experience. WHY REMOTE PagerDuty operates a hybrid work model with offices in 8 major cities, offering flexibility within our established locations. While we offer flexibility, we cannot employ candidates residing in certain locations, including Australia, Canada, and the United States. Candidates must reside in an eligible location, which vary by role. BENEFITS As a Territory Executive at PagerDuty, you will have the opportunity to work with a dynamic, customer-focused team, drive growth and expansion of our Operations Cloud, and develop your skills in strategic account management and consultative selling. Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. We offer a competitive salary and benefits package, including opportunities for professional growth and development.