Technical Writer

ABOUT THE ROLE We are seeking a skilled Technical Writer to join the Physical AI team at Scale. As a key member of our global operations team, you will play a critical role in creating and maintaining comprehensive training materials that enable our teams to run smoothly. This is an exciting opportunity to contribute to a content infrastructure that spans teams and regions, and to help build the future of automation. WHAT YOU'LL DO As a Technical Writer, you will be responsible for creating and maintaining a range of training materials, including guides, tutorials, SOPs, troubleshooting docs, and certification content. You will work closely with engineers, operators, and regional leads to develop deep fluency in robotics and collections systems, and to translate technical complexity into documentation that non-technical users can act on. Your responsibilities will also include: - Identifying knowledge gaps across teams and proactively addressing them with new or updated content - Working within established content standards and templates to ensure documentation is consistent, accessible, and ready for use across multiple regions - Supporting the localization and adaptation of training materials for international teams - Partnering with engineers, product managers, and operators to gather source material, validate accuracy, and synthesize complex information into actionable documentation - Assisting in the delivery and continuous improvement of onboarding and training programs - Maintaining a regular review cadence for existing content, flagging and resolving accuracy issues and versioning changes as tools and processes evolve WHAT YOU'LL NEED To succeed in this role, you will need: - 2–4 years of experience in technical writing, ideally in a technology, robotics, hardware, or operations-heavy environment - Proven ability to learn complex technical systems quickly and translate them into clear documentation for non-technical audiences - Experience working within documentation systems, style guides, or content standards, and a strong instinct for consistency and quality - Familiarity with internationalization (i18n) considerations in content creation - Strong cross-functional collaboration skills, with experience working with engineers, ops leads, and subject matter experts to extract and validate information - Organized, detail-oriented, and able to manage multiple content workstreams simultaneously - Experience with content management systems and documentation tooling - An entrepreneurial mindset, with a willingness to navigate ambiguity WHY REMOTE As a remote employee, you will have the flexibility to work from anywhere and will be part of a global team that is passionate about building the future of automation. BENEFITS - Base salary range: $109,600 - $137,000 USD per year - Equity-based compensation - Comprehensive health, dental, and vision coverage - Retirement benefits - Learning and development stipend - Generous PTO - Commuter stipend (may be eligible)