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Doximity
Technical Program Manager, Salesforce
Job Description
ABOUT THE ROLE
Doximity is transforming the healthcare industry. Our mission is to help every physician be more productive and provide better care for their patients. As medicine's largest network in the United States, we take pride in our responsibility to build diverse teams with an inclusive culture that can make a direct impact on the healthcare system.
We're seeking a Technical Program Manager with deep Salesforce expertise to serve as the connective tissue across our commercial and product ecosystem. This individual will operate at the intersection of Sales, Customer Success, Finance, Product, and Marketing, ensuring that systems, processes, and teams remain tightly aligned.
WHAT YOU'LL DO
As a Technical Program Manager, you will own team rhythm, cross-functional coordination, and technical delivery. Your mission is to eliminate friction across teams, drive clarity, accountability, and delivery, and ensure Salesforce and adjacent systems scale with the business.
Key responsibilities include:
Cross-Functional Leadership & Execution
- Act as the primary orchestrator across Sales, Customer Success, Finance, Product, and Marketing
- Identify cross-team dependencies and proactively remove blockers to execution
- Translate business needs into technical requirements and Salesforce solutions
- Serve as a trusted partner to GTM teams, ensuring systems support evolving workflows
Salesforce Ownership & Technical Delivery
- Lead end-to-end delivery of Salesforce initiatives, including Sales Cloud, Service Cloud, and related integrations
- Contribute hands-on to solution design and architecture, configuration, and light Apex / SOQL / integrations
- Partner with engineering to ensure scalable, maintainable implementations
- Drive release management, QA, and deployment processes
Program Management & Team Rhythm
- Establish and maintain operating cadence across teams, including sprint planning, backlog grooming, and release prioritization
- Own Jira and system workflows, ensuring tickets are clearly defined, prioritized, and progressing
- Lead recurring forums, including weekly execution calls and cross-functional alignment sessions
- Act as the "voice of delivery," ensuring deadlines and commitments are met
Visibility, Reporting & Process Optimization
- Build and maintain real-time dashboards and reporting across Salesforce and BI tools
- Provide clear visibility into project progress and status
WHAT YOU'LL NEED
- Deep Salesforce expertise
- Experience in cross-functional leadership and execution
- Strong technical skills in solution design and architecture, configuration, and light Apex / SOQL / integrations
- Ability to partner with engineering to ensure scalable, maintainable implementations
- Strong program management skills, including establishing and maintaining operating cadence across teams
WHY REMOTE
Doximity offers a remote work environment, allowing you to work from anywhere while being part of a dynamic and inclusive team.
BENEFITS
- Competitive salary and benefits package
- Opportunity to work with a leading healthcare technology company
- Collaborative and inclusive work environment
- Professional development and growth opportunities