Strategic Partner Manager

ABOUT THE ROLE We're seeking a Strategic Partner Manager to join our Retail Business Development team at Instacart. This pivotal role will drive the growth and development of our partnerships with retailers across North America, contributing to the shaping of our market presence and commercial success. As a Strategic Partner Manager, you will be responsible for launching new partners, managing relationships with existing retail partners, and developing strategic plans to meet their needs. WHAT YOU'LL DO As a Strategic Partner Manager, your key responsibilities will include: - Launching new partners and managing relationships with existing Instacart retail partners - Establishing a deep understanding of Instacart's business operations, including internal processes, functional group strategies, and competitive context - Developing strategic plans to meet retail partners' needs - Working with cross-functional teams to guide implementation of strategic plans and accomplish goals on tight deadlines - Leading the launch process for new partners joining the Instacart marketplace, overseeing catalog setup, marketing and PR, and operations - Performing data analysis to drive key business insights, scalable growth strategies, and detailed execution plans - Establishing processes and reporting to help streamline the team's operations and add value to retailer relationships - Devise strategies to help retail partners grow their business on Instacart - Engaging, educating, collaborating, and problem-solving with external partners at all levels of the organization WHAT YOU'LL NEED To be successful in this role, you will need: - 5-7 years of previous account management experience; an MBA is preferred but not required - Excellent communication skills with the ability to distill complex issues - Experience with large data sets and the ability to extract business insights from analysis - Strong analytical skills - Comfort with ambiguity and a rapidly evolving business landscape - Solid stakeholder management skills, both for internal and external stakeholders - Quick communication response times - Ability to manage across functions and present to leadership - Creative and structured problem-solving skills WHY REMOTE Instacart is a Flex First team, offering the flexibility to choose where you do your best work. Our employees have the option to work from home, an office, or their favorite coffee shop, while staying connected and building community through regular in-person events. BENEFITS Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote, and the base pay range for a successful candidate is dependent on their permanent work location. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants.