Strategic Account Executive - South Africa

ABOUT THE ROLE We're seeking a seasoned Account Manager to support our strategic large prospects and customers at GitLab, the intelligent orchestration platform for DevSecOps. As a key member of our team, you will be responsible for providing account leadership and direction in the pre- and post-sales process, ensuring the successful rollout and adoption of our products. Your primary goal will be to drive business growth and customer satisfaction, while contributing to the development of our products and services. WHAT YOU'LL DO - Support strategic large prospects and customers in achieving their business goals - Provide account leadership and direction in the pre- and post-sales process - Conduct sales activities, including prospecting and developing opportunities in large/strategic accounts - Ensure the successful rollout and adoption of our products through strong account management activities and coordination with pre-and-post sales and support resources - Contribute product ideas to our public issue tracker - Generate qualified leads and develop new customers in conjunction with our strategic channel partners - Expand knowledge of the industry and competitive posture of the company - Prepare activity and forecast reports - Contribute to root cause analysis on wins/losses - Communicate lessons learned to the team, including account managers, the marketing team, and the technical team - Assist sales management in conveying customer needs to product managers, and technical support staff - Utilize a consultative approach to discuss business issues with prospects and develop a formal quote, written sales proposal, or formal sales presentation - Develop an account plan to sell to customers based on their business needs - Collaborate with marketing on marketing strategies WHAT YOU'LL NEED - A true desire to see customers benefit from the investment they make with you - Ability to provide high degree of account management and control - Work under minimal supervision on complex projects - Experience selling into large organizations - Ability to leverage established relationships and proven sales techniques for success - Excellent negotiation, presentation, and closing skills - Preferred experience with Git, Software Development Tools, Application Lifecycle Management - You share our values and work in accordance with those values - Ability to use GitLab - Ability to travel if needed and comply with the company’s travel policy WHY REMOTE As a remote employee, you will have the flexibility to work from anywhere, while still being an integral part of our team. Our remote work culture allows for collaboration and communication with colleagues from all over the world, while also providing a better work-life balance. BENEFITS - Benefits to support your health, finances, and well-being - Flexible Paid Time Off - Team Member Resource Groups - Equity Compensation & Employee Stock Purchase Plan - Growth and Development Fund - Parental Leave