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Intercom
Startup Partnership Manager
Job Description
ABOUT THE ROLE
We are seeking a highly motivated and experienced Startup Partnerships Manager to accelerate revenue growth within the startup segment. This role is dedicated to cultivating high value relationships across venture capital firms, accelerator programs, and key tech partner networks to embed our brand as the preferred customer agent and experience solution for startups.
WHAT YOU'LL DO
As a Startup Partnerships Manager, you will own the annual go-to-market strategy for the region, design high-value programs that deliver differentiated support to founders, and collaborate closely with our marketing teams to generate awareness, win startup customers, and expand our presence across the ecosystem. Your key responsibilities will include:
- Developing and executing an annual region strategy aligned with our global startup plan and marketing priorities
- Identifying direct paths to penetrate high-value startup communities in partnership with VCs, accelerators, and other ecosystem partners
- Embedding our brand and offering within tier one venture capital firms, accelerator programs, and key tech partner networks to position our company as the preferred service partner
- Launching and managing a startup advocacy/ambassadors program that drives organic growth and fosters a self-sustaining community of advocates
- Representing the company at community events, industry conferences, and partner forums to elevate brand awareness, cultivate strategic relationships, and foster mutual growth
- Planning and managing in-person and virtual events targeting startup audiences across major startup hubs
- Designing and executing experiential programs that provide high-potential founders with value-added support from within our network
- Cultivating trusted relationships across influential investor and founder communities, positioning the company as a strategic partner
- Traveling across the region to meet with partners, customers, funds, and affiliated tech companies to deepen relationships and uncover new opportunities
- Collaborating with cross-functional teams to amplify startup customer experiences, represent the voice of the startup community internally, influence product and programs, and ensure a cohesive and coordinated approach to community initiatives
WHAT YOU'LL NEED
To succeed in this role, you will need:
- 5+ years of experience in business development, partnerships, or sales within the technology sector, with a focus on technology startups or venture capital
- Deep familiarity with startup ecosystems (VCs, accelerators, incubators) and experience activating those networks
- Demonstrated ability to cultivate high-value relationships with founders, investors, and strategic partners
- Strong track record of generating qualified marketing pipeline and contributing to revenue growth
- Excellent communication, presentation, and interpersonal skills
- Ability to work independently and collaboratively within a fast-paced sales environment
- Strategic thinker with a hands-on approach to execution
- AI-first mindset
WHY REMOTE
As a remote employee, you will have the flexibility to work from anywhere, collaborate with a global team, and enjoy a better work-life balance.
BENEFITS
We offer a competitive salary and equity in a fast-growing start-up, as well as a range of benefits, including:
- Competitive salary
- Equity in a fast-growing start-up
- Regular compensation reviews
- Pension scheme with employer matching up to 4%
- Comprehensive health and dental insurance for you and your dependents
- Flexible paid time off
- Life assurance
- Access to a fully stocked