Staff, Technical Account Manager (French Speaker)

ABOUT THE ROLE We are seeking a highly skilled and motivated Staff Technical Account Manager to join our team at Twilio. As a Technical Account Manager, you will play a vital role in shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. WHAT YOU'LL DO As a Staff Technical Account Manager, you will be responsible for managing a portfolio of large, complex accounts and providing technical guidance and support to ensure the successful adoption and utilization of Twilio's products. You will work closely with our customers to understand their business needs, identify opportunities for growth, and develop strategic plans to drive revenue and customer satisfaction. Your technical expertise and industry knowledge will enable you to provide expert advice and support to our customers, helping them to overcome technical challenges and achieve their business objectives. WHAT YOU'LL NEED To be successful in this role, you will need to possess excellent technical and business acumen, as well as strong communication and interpersonal skills. You should have a deep understanding of cloud communications and a proven track record of success in a technical account management or similar role. Fluency in French is required, as you will be working with French-speaking customers and stakeholders. You should also be comfortable working in a fast-paced, dynamic environment and be able to adapt to changing priorities and deadlines. WHY REMOTE As a remote worker at Twilio, you will have the flexibility to work from anywhere in the world, while still being part of a collaborative and innovative team. You will have access to the latest technology and tools, as well as regular virtual check-ins and team meetings to ensure you stay connected with your colleagues. BENEFITS Twilio offers a comprehensive benefits package, including a competitive salary, health plan, parental leave, education stipend, and life insurance. We also offer a flexible schedule and the opportunity to work on challenging and rewarding projects that can help shape the future of communications.