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Netlify
Staff Product Manager (Accounts & Billing)
Job Description
ABOUT THE ROLE
We're seeking a Staff Product Manager to lead the strategy and evolution of Netlify's monetization model, bringing a strong point of view while partnering across the company to make high-impact decisions. As a key member of our team, you will build hands-on next to engineering, Finance, and design, rather than run a team from above. You'll collaborate closely with senior leaders, including the CEO and CFO, as we continue to evolve Netlify's pricing and packaging strategy.
WHAT YOU'LL DO
As a Staff Product Manager, you will be responsible for leading the strategy and evolution of pricing, packaging, and monetization, including plans and tiers, the credit and usage model, seat-versus-consumption economics, on-demand and overage rates, enterprise commitments and discounting, storage pricing, regional pricing, and annual plans. You will also ship billing as a product, including metering accuracy, invoicing, payments, refunds, and customer-facing usage visibility. Additionally, you will steward the accounts foundation, including sign-up and authentication, identity, orgs and teams and seats, roles and permissions, account security, and fraud and abuse at the top of the funnel. You will also build and lead the pricing and packaging experimentation program, using data, customer insight, and sound judgment to guide decisions.
WHAT YOU'LL NEED
To be successful in this role, you will need 7+ years of product management experience, including experience leading pricing, packaging, monetization, or other commercially significant product initiatives for developer-focused, SaaS, or usage-based products. You will also need deep experience with usage-based, credit-based, subscription, or seat-based business models, including metering, tiering, overages, enterprise commitments, discounting, and the tradeoffs among them. You should have hands-on depth with billing platforms, billing pipelines and ledgers, and billing treated as a customer-facing surface. A track record of driving measurable business outcomes, including revenue impact, through product strategy, experimentation, and execution is also required.
WHY REMOTE
As a remote employee, you will have the flexibility to work from anywhere and be part of a team that values diversity, equality, and inclusion. We are devoted to building a team of people with diverse backgrounds and lifestyles, and we are committed to creating a more inclusive environment.
BENEFITS
Netlify offers a competitive salary and benefits package, including a comprehensive health insurance plan, a 401(k) matching program, and a generous paid time off policy. We also offer a flexible work environment, professional development opportunities, and a commitment to diversity, equity, and inclusion.