Sr. Director, Global External Communications

ABOUT THE ROLE Elastic is a leading Search AI company that empowers organizations to unlock insights from all their data at scale. As Sr. Director, Global External Communications you will shape how the world perceives Elastic’s mission, products, and leadership. You will drive a cohesive, always‑on communications engine that translates complex technical innovation into compelling narratives for IT decision‑makers, business media, and the broader technology ecosystem. Reporting to the VP of Corporate Communications, you will be a senior operating partner, guiding strategy, execution, and talent across a global, cross‑functional team. WHAT YOU'LL DO - Define and execute a global external communications strategy that aligns with Elastic’s corporate priorities and market positioning. - Translate product roadmaps, technical breakthroughs, and developer stories into clear, influential content for CIOs, CISOs, CTOs, and technology journalists. - Lead and mentor specialist technical communications leads embedded in key solution areas, ensuring they partner effectively with product, engineering, and marketing to surface high‑impact stories. - Build and sustain an earned‑media engine that moves beyond launch‑centric PR to continuous thought leadership, customer case studies, and ecosystem partnerships. - Own corporate and business communications, cultivating relationships with top business and technology outlets and managing coverage around strategic milestones. - Collaborate closely with Analyst Relations, Social & Editorial, and Public Sector teams to weave a unified narrative across all channels and markets. - Oversee the regional communications operating model, translating global priorities into localized actions while feeding market intelligence back to headquarters. - Leverage Elastic’s partner and AI ecosystem to amplify messages, secure third‑party validation, and reinforce Elastic’s leadership in the AI technology landscape. WHAT YOU'LL NEED - 10+ years of senior communications experience, with a proven track record in technology or SaaS, ideally in a global, high‑growth environment. - Deep technical fluency in search, AI, and cloud‑native solutions, enabling you to converse with product and engineering leaders and distill complex concepts into accessible stories. - Demonstrated success building and scaling earned‑media programs, thought‑leadership initiatives, and multi‑channel storytelling that drives brand perception and market influence. - Strong leadership skills, having managed diverse, cross‑functional teams and mentored talent across regions. - Excellent written and verbal communication, with the ability to craft executive‑level narratives for a variety of audiences, from developers to C‑suite executives. - Experience working with analyst firms, social media, and editorial partners to coordinate amplification and measurement. - A strategic mindset that balances long‑term brand building with tactical media execution, and a data‑driven approach to measuring impact. WHY REMOTE Elastic embraces a distributed, asynchronous culture that empowers teams to work from anywhere while staying connected through clear communication protocols and collaborative tools. Our remote model offers flexible schedules that respect personal and family commitments, enabling you to deliver high‑impact work without the constraints of a traditional office. By fostering trust, autonomy, and a results‑oriented mindset, we create an environment where creativity and innovation thrive, regardless of location. BENEFITS Elastic provides comprehensive health coverage, generous paid time off, a remote work stipend, and a robust learning budget. Additional benefits include equity participation, retirement contributions, and a supportive culture that values diversity, equity, and inclusion.