Solutions Engineer, Mid-Market (Pre-Sales)

ABOUT THE ROLE We are seeking an experienced Solutions Engineer to join our Mid-Market team at Hightouch. As a key member of our pre-sales team, you will partner with Account Executives to drive the technical sales motion, from deep discovery and architectural solutioning to tailored product demonstrations and rigorous technical validation. You will own relationships with technical champions, co-develop account strategy, and guide customers to our solutions by navigating complex, multi-stakeholder buying committees and running competitive enterprise sales cycles. WHAT YOU'LL DO As a Solutions Engineer, you will be responsible for leading technical discovery to deeply understand a customer's data architecture, marketing workflows, and business objectives. You will design and deliver tailored product demonstrations and architectural solutions spanning Hightouch's suite of products. You will also run proof-of-concept engagements end-to-end, build deep technical relationships with data engineers, architects, and marketing technologists, and navigate complex buying committees. Additionally, you will serve as a technical advisor to enterprise customers adopting cutting-edge AI workflows, data activation, and decisioning capabilities using agents. You will partner directly with Product and Engineering to shape the go-to-market strategy for Hightouch's emerging AI and agentic products. WHAT YOU'LL NEED To succeed in this role, you will need 2+ years of progressive mid-market pre-sales or solutions engineering experience, including complex solution architecture across multi-stakeholder buying cycles. You will have demonstrated ability to lead technical discovery, architectural whiteboarding, and solution design with both technical and business audiences. You will also have deep familiarity with modern data ecosystems, including cloud data warehouses, data modeling, data engineering, integrations, and APIs. Additionally, you will have proven ability to build technical champions and influence complex buying committees across engineering, marketing, and executive levels. WHY REMOTE As a remote employee, you will have the flexibility to work from anywhere and enjoy a work-life balance that suits your needs. You will be part of a team that values humility, kindness, and compassion, and is committed to helping our customers leverage data and AI to grow their businesses. BENEFITS - Competitive salary - Comprehensive health plan - Parental leave - Education stipend - Life insurance - Equipment stipend - Flexible schedule - Opportunities for professional growth and development - Recognition and rewards for outstanding performance - Travel opportunities for customer and team engagements