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LaunchDarkly
Solutions Engineer
Job Description
ABOUT THE ROLE
We are seeking a talented Solutions Engineer to join LaunchDarkly's team. As a Solutions Engineer, you will serve as a trusted technical advisor to our corporate and mid-market prospects and customers. This role is critical to our growth strategy, requiring expertise in supporting multiple verticals and strong technical knowledge with a customer-centric focus.
WHAT YOU'LL DO
As a Solutions Engineer, your responsibilities will include:
- Serving as the technical lead in the sales process, working with prospects and customers from discovery and demos to proof-of-concepts, and partnering with Customer Success & Professional Services to drive expansion.
- Translating complex requirements into actionable technology solutions.
- Conducting customer-facing presentations, demonstrations, and white-boarding sessions.
- Partnering with account executives to develop and present compelling technical proposals tailored to business and IT objectives.
- Establishing yourself as a trusted advisor with prospects by building credibility through meaningful engagement.
- Building champions that will help us win deals on our timeline and at our price point.
- Acting as a liaison between the client and internal product/engineering teams to ensure feedback is incorporated into product development.
- Maintaining deep knowledge of company products, integrations, and industry trends within industry verticals.
- Leading or supporting technical responses to security questionnaires and RFPs.
- Traveling as required to support customer meetings and industry events.
WHAT YOU'LL NEED
To be successful in this role, you will need:
- A Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field (or equivalent experience).
- 2+ years of experience in a solutions engineering, sales engineering, or systems architecture customer-facing role.
- Working knowledge of cloud platforms (e.g., AWS, Azure, and Google Cloud).
- Experience leading and documenting proof of concepts and building technical and deal champions.
- Experience with security and compliance frameworks (PII, PCI, HIPAA).
- Strong technical background in areas such as the SDLC, cloud architecture, or DevOps.
- Excellent communication and presentation skills.
WHY REMOTE
LaunchDarkly is a remote-friendly company, and this role will be performed remotely. As a remote employee, you will have the flexibility to work from anywhere and will be expected to be self-motivated and disciplined in your work.
BENEFITS
LaunchDarkly offers a competitive salary range based on geographic zones, as well as additional benefits, including:
- Restricted Stock Units (RSUs)
- Health, vision, and dental insurance
- Mental health benefits
- Flexible schedule and work environment
LaunchDarkly is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.