Solutions Consultant

ABOUT THE ROLE As a Solutions Consultant at Iterable, you will play a critical role in driving the growth and success of our leading AI-powered customer engagement platform. You will be a key member of our pre-sales team, working closely with Enterprise Account Executives and Customer Account Managers to assess deal challenges and provide innovative solutions. This is a dynamic and challenging role that requires a unique blend of technical expertise, sales acumen, and communication skills. WHAT YOU'LL DO As a Solutions Consultant, you will be responsible for: * Working closely with our Enterprise Account Executives and Customer Account Managers to assess deal challenges and think critically to provide solutions * Generating excitement around the Iterable platform by delivering compelling custom and technical presentations tailored to diverse audiences * Investigating prospects' technical landscape to provide a seamless integration recommendation and consult on optimal data flow to support business outcomes * Building deep relationships with prospects and technical stakeholders * Creating well-documented solutions from initial scoping through to successful handoff to our Professional Services team * Playing a major role in helping to close large SaaS enterprise deals * Liaising cross-functionally with internal teams to deliver new features and drive adoption of the Iterable platform * Continually investing in your own career through opportunities that enable you to grow professional interests that coincide with the growth of our organization WHAT YOU'LL NEED To succeed in this role, you will need: * 3+ years of SaaS/MarTech presales experience, with a proven track record of navigating complex enterprise deal cycles * Strong technical fluency, including hands-on experience with APIs, JSON data structures, technical scoping, and ideally, leveraging AI/LLMs for efficiency * Knowledge of the MarTech ecosystem, including Mobile Integrations/SDKs, CDPs, Data Warehousing, ETLs, and iPaaS solutions * Expert discovery and value-selling skills, with the ability to uncover the "why behind the why," create constructive tension, and seamlessly align technical features to customer pain points * Exceptional communication and presentation skills, with a knack for building rapid trust with key technical stakeholders * A deeply curious, self-motivated mindset with a passion for researching, testing, and mastering cutting-edge technology * A highly collaborative team player who embraces challenges, constantly iterates, and willingly shares knowledge to uplift those around them WHY REMOTE As a remote employee, you will have the flexibility to work from anywhere in the world, while still being part of a dynamic and collaborative team. You will have the opportunity to work with a diverse range of clients and stakeholders, and to contribute to the growth and success of our company. BENEFITS * Competitive salary * Comprehensive health plan * Parental leave policy * Education stipend * Life insurance * Equipment stipend * Flexible schedule * Opportunities for professional growth and development * Recognition and rewards for outstanding performance