Solutions Architect - PreSales

ABOUT THE ROLE As a Solutions Architect - PreSales at Elastic, you will play a key role in shaping the company's growth by serving as a technical authority and trusted advisor to our sales team, customers, partners, and community. You will be responsible for understanding and solving customer business issues with the Elastic Stack, engaging with the regional Elastic community through events and programs, and enabling sales through our Partners. A successful SA at Elastic will be focused on excellence, taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo. WHAT YOU'LL DO As a Solutions Architect - PreSales, you will be responsible for: - Serving as the technical point of contact for your accounts and account managers in your assigned territory - Developing a deep understanding of customers' goals and objectives, and articulating how our offerings address their needs - Creating and owning value-based relationships at all levels in customer organizations - Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win - Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences - Advising the sales team on effective ways of positioning Elastic products, solutions, and services - Onboarding, educating, and enabling our partners, and supporting them in sales cycles - Creating collateral, contributing to programs, and collaborating with other Elasticians to meet individual client needs - Being the voice of the customer and community to communicate needs, gaps, and enhancements to our engineering and leadership teams - Deepening both your sales and technical skills through self-driven education while taking advantage of all the professional development opportunities provided by Elastic WHAT YOU'LL NEED To be successful in this role, you will need: - A track record of success in a technical presales role within enterprise accounts, with enough experience selling and implementing technology to earn your customer's trust - A demonstrable ability to articulate and sell the benefits of modern platforms, software, and technologies - A real passion for being curious and a continuous learner, with a willingness to invest in yourself as much as you invest in your professional relationships - A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors - An ability to influence, with a proven track record of convincing teams you worked for of an idea, technology, or architectural pattern - The ability to inspire groups, both large and small - Fluency in German is essential - A willingness to travel 30% within region, as well as occasionally internationally WHY REMOTE As a distributed company, diversity drives our identity. We strive to have parity of benefits across regions and believe taking care of our people is the right thing to do. We offer a range of benefits, including: - Competitive pay based on the work you do here and not your previous salary - Health coverage for you and your family in many locations - Ability to craft your calendar with flexible locations and schedules for many roles - Generous number of vacation days each year - Increase your