Solutions Architect, Enterprise (Pre-sales)

ABOUT THE ROLE We are seeking an experienced Solutions Architect to join our Solutions Architecture Team at Stripe. As a key member of our team, you will partner with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. You will influence revenue growth across Stripe’s product portfolio, and collaborate with sales, support, product management, and Stripe’s executive team to provide the best experience to our most valued customers. WHAT YOU'LL DO As a Solutions Architect, you will build highly consultative trusted relationships with C-level executives and technical decision makers in the customer’s organization to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. You will architect business models with them so they can drive new monetization opportunities and growth for both the user and Stripe. Your responsibilities will include: - Being a key member of a Stripe account team with deep involvement in defining the customer strategy - Identifying and closing new complex opportunities, and accelerating solution adoption - Driving thought leadership and being a trusted advisor for key business and technical stakeholders - Working to deeply understand the customer’s business objectives, and then design and apply Stripe’s solutions to their challenges - Conducting business analysis and background research on customers, industries, and competitors - Leading strategy engagements with users to align to business priorities, design solutions and secure the technical win - Expanding Stripe’s footprint within existing accounts to new global markets and business units - Acting as the “Voice of the Customer” to bring insights, trends and opportunities to the leadership, product and engineering teams - Participating in sales forecasting, Quarterly Business Reviews and account/territory planning - Approximately 25% travel is anticipated to help you connect in-person in a meaningful way with users and collaborate internally WHAT YOU'LL NEED To be successful in this role, you will have: - 7+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise - 5+ years of experience in pre-sales - Experience in the payments/ billing / invoicing / issuing / banking / Fintech space - Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels - Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities - Thorough understanding of the software development lifecycle and API architectures - Outstanding spoken and written communication skills, presentation skills, and confident in explaining complex concepts to both technical and non-technical audiences - Ability to operate independently in a highly ambiguous and fast-paced environment - Passion to take on ownership and drive change in a constantly evolving environment - Superior verbal and written communication skills in English - Ability to travel per business needs WHY REMOTE As a remote employee at Stripe, you will have the flexibility to work from anywhere and collaborate with our team members across the globe. You will be part of a dynamic and fast-paced environment that is constantly evolving, and you will have the opportunity to make a significant impact on our customers and the global economy. BENEFITS - Competitive