service professionals

ABOUT THE ROLE We are seeking experienced Service Professionals to join our team at Homelyo. As a Service Professional, you will play a critical role in delivering high-quality home services to our customers, ensuring timely, reliable, and efficient work across assigned service categories. You will be the face of Homelyo, interacting with customers, managing expectations, and providing a positive, trust-focused customer experience. WHAT YOU'LL DO As a Service Professional, your primary responsibilities will include: - Responding to service requests and visiting customer locations to perform required tasks safely and efficiently - Following Homelyo's service standards and processes, ensuring high-quality work and timely completion of tasks - Communicating clearly with customers, managing expectations, and addressing basic queries or concerns - Updating job status through the Homelyo app and maintaining accurate records - Maintaining professional conduct, handling tools and equipment responsibly, and contributing to a positive customer experience WHAT YOU'LL NEED To succeed in this role, you will need: - Strong customer service and customer satisfaction skills to deliver consistent, high-quality experiences - Clear communication skills to interact effectively with customers, team members, and support staff - Analytical skills to understand service requirements, troubleshoot issues, and make practical decisions on-site - Professional services experience, preferably in home services or related fields - Ability to work on-site with a flexible schedule, including weekends and peak hours - Basic digital literacy to use mobile apps for job updates, navigation, and communication - Strong reliability, integrity, and attention to detail, with a commitment to safety and hygiene standards WHY REMOTE As a Service Professional at Homelyo, you will have the opportunity to work independently, managing your schedule and tasks to ensure timely completion of services. You will be equipped with the necessary tools and support to deliver high-quality work and provide excellent customer service. BENEFITS - Competitive compensation package - Opportunities for professional growth and development - Flexible schedule and ability to work independently - Basic digital literacy and access to mobile apps for job updates and communication - Strong reliability, integrity, and attention to detail, with a commitment to safety and hygiene standards