Senior Web Designer, Growth

ABOUT THE ROLE Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey. We're looking for a Senior Product Designer to help shape the future of growth design in the AI era. WHAT YOU'LL DO As a Senior Product Designer on our Growth team, you'll work across a variety of growth challenges, from onboarding and activation, to engagement, retention, and monetisation. You'll design experiences that help users discover value, drive adoption, and support sustainable business growth. You'll partner with growth PMs, analysts, engineers, and other designers to build and ship quickly and learn fast. WHAT YOU'LL NEED We're looking for a growth-focused designer who has shipped products that demonstrably improved conversion and revenue metrics. You should be comfortable with data analysis and A/B testing methodologies to validate design decisions. You'll need to be able to sketch, prototype, and test ideas at different fidelities to validate decisions. You should maintain high standards of craft while balancing speed and execution. You'll also need good design taste that drives both user value and business results. WHY REMOTE As a remote employee, you'll be part of a design-driven and AI-first technology company that's shaping the future of how businesses communicate with their customers through AI and humans. Our product is used by millions, and our design team plays a critical role in making it world-class. BENEFITS Fin offers a competitive salary, as well as a range of benefits, including [insert benefits here]. As a remote employee, you'll have the flexibility to work from anywhere and enjoy a better work-life balance. DAY-TO-DAY RESPONSIBILITIES In this role, you'll own end-to-end design for growth initiatives; onboarding, activation, engagement, retention, and monetisation. You'll analyze user behavior data to identify opportunities for improving acquisition, engagement, and retention. You'll support new strategies for driving product growth, including pricing experiences for Fin and other AI features. You'll work closely with engineers, PMs, and data analysts to define problems, run experiments, and measure results. You'll balance business goals with user experience to create compelling, high-converting designs. You'll also contribute to growth culture—sharing results, promoting data-informed design, and driving monetisation best practices across teams. WHAT SUCCESS LOOKS LIKE You'll know you're successful if you balance a strong user experience with business goals. Your designs are both user-friendly and effective at driving growth, and you bring a high bar for craft and attention to detail to your work.