Senior Solution Architect (Pre-sales)

ABOUT THE ROLE As a Senior Solution Architect (Pre-sales) at Elastic, you will play a pivotal role in helping our company achieve its growth goals. This position involves serving as a technical authority and trusted advisor to our sales team, customers, partners, and community. You will be responsible for understanding and solving our customers' business issues with the Elastic Stack, engaging the regional Elastic community through events and programs, and enabling sales through our Partners. WHAT YOU'LL DO As a Senior Solution Architect, your primary responsibilities will include: - Serving as the technical point of contact for some of our biggest clients in the Enterprise Sector - Developing a deep understanding of customers' goals and objectives and articulating how our offerings address their needs - Creating and owning value-based relationships at all levels in customer organizations - Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win - Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings and at events such as meetups and conferences - Advising the sales team on effective ways of positioning Elastic products, solutions, and services - Onboarding, educating, and enabling our partners, and supporting them in sales cycles - Creating collateral, contributing to programs, and collaborating with other Elastic team members to meet individual client needs - Being the voice of the customer and community to communicate needs, gaps, and enhancements to our engineering and leadership teams - Deepening both your sales and technical skills through self-driven education while taking advantage of all the professional development opportunities provided by Elastic WHAT YOU'LL NEED To be successful in this role, you will need: - At least 4 years of success in a technical presales role, selling, demonstrating, and implementing technology to earn customer trust - Experience in at least one of the following technologies/solutions: enterprise search, observability, or cybersecurity - Experience with cybersecurity (SIEM, SOAR, XDR, Endpoint) is a strong advantage - Experience working within the Enterprise sector, with a deep understanding of its unique challenges - Demonstrable ability to articulate and sell the benefits of modern platforms, software, and technologies - Real passion for being curious and a continuous learner - History of successful customer relations where you developed an understanding of what made a difference and devised architectures that helped meet a goal, tackle a problem, or outpace competitors - Ability to influence and inspire groups, both large and small - Fluency in English (business level) - Willingness to travel 30% within a region, as well as occasionally internationally WHY REMOTE As a distributed company, diversity drives our identity. We strive to have parity of benefits across regions and believe taking care of our people is the right thing to do. We offer a range of benefits to support your well-being and career growth, including: - Competitive pay based on the work you do here and not your previous salary - Health coverage for you and your family in many locations - Ability to craft your calendar with flexible locations and schedules for many roles - Generous number of vacation days each year - Increase your impact - We match up