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Datadog
Senior Sales Engineer - Majors (West)
Job Description
ABOUT THE ROLE
As a Senior Sales Engineer, you will play a critical role in driving the success of our enterprise customers by serving as a trusted technical advisor and strategic partner to both customers and Sales. You will lead complex technical evaluations, align solutions to business outcomes, and help shape deal strategy in high-impact opportunities.
WHAT YOU'LL DO
As a Senior Sales Engineer, your primary responsibilities will include:
- Leading the sales process in partnership with Account Executives by shaping the technical strategy across opportunities from prospecting to closed-won.
- Conducting customer discovery to uncover technical challenges, business goals, and success criteria, and translating those needs into tailored solutions and measurable business outcomes.
- Delivering engaging product demos, technical presentations, and solution workshops that connect platform capabilities to customer outcomes for diverse stakeholder audiences.
- Full ownership of the technical evaluations (Proofs of Value) end-to-end, including scoping use cases and requirements, defining competitive success criteria, building a project plan with clear timelines, and holding all participants accountable to the process.
- Identifying, developing, and leveraging technical champions across multi-stakeholder environments, building a structured plan for champion cultivation and influence throughout the deal cycle.
- Contributing to product direction through active participation in structured product and engineering field feedback sessions, bringing field insights and customer patterns to product management and engineering teams.
- Driving operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented and up-to-date in related systems.
- Identifying and proactively resolving technical and organizational blockers by collaborating across product, support, and go-to-market teams before customers are impacted.
- Contributing to team enablement by mentoring peers, sharing best practices, and creating reusable assets that scale knowledge across the region.
WHAT YOU'LL NEED
To be successful in this role, you will need:
- 7+ years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role within an enterprise environment.
- Skilled at influencing and adapting communication across technical, business, and executive audiences.
- Advanced background in public cloud (AWS, Azure, GCP), Kubernetes, Application Performance Monitoring (APM)/tracing, security, developer experience, and observability.
- Strong communication skills, with the ability to explain technical concepts to a range of audiences.
- A consultative, outcome-oriented approach to problem-solving and customer engagement.
- Demonstrated ability to manage multiple opportunities and priorities in a fast-paced environment.
- Experience mentoring peers or contributing to team enablement initiatives.
- Demonstrated capability of utilizing AI tooling and scaling it.
- A growth mindset of embracing change and being curious.
- Willingness to travel as needed to support customer engagements.
WHY REMOTE
Datadog operates as a hybrid workplace to ensure our team members can create a work-life harmony that best fits them. This role allows you to work remotely while being part of a dynamic and collaborative team.
BENEFITS
Datadog offers a comprehensive and inclusive benefits package, including:
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase