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Lattice
Senior Revenue Operations Manager
Job Description
ABOUT THE ROLE
Lattice is seeking a Senior Revenue Operations Manager to drive the growth and optimization of our revenue engine across the entire customer lifecycle. This role will partner with Revenue leadership to develop and implement strategies that enable predictable growth across new business, expansion, and customer retention.
WHAT YOU'LL DO
As a Senior Revenue Operations Manager, you will combine analytical rigor, business acumen, and cross-functional influence to identify opportunities, improve execution, and drive operational excellence across the Revenue organization. Your responsibilities will include:
Partnering with Revenue leadership to drive annual planning, territory design, capacity modeling, quota setting, and revenue target planning
Owning forecasting and performance analysis across bookings, renewals, expansion, and overall revenue attainment
Developing reporting, dashboards, and business insights that enable data-driven decision-making and improve forecast accuracy
Optimizing revenue processes, systems, and workflows across the GTM organization, ensuring teams can efficiently generate, manage, and close pipeline
Partnering with Sales, Marketing, and Business Systems teams to improve lead management, territory coverage, account assignment, opportunity management, and overall seller productivity
Evaluating and enhancing the GTM technology stack, identifying opportunities for automation, process simplification, and improved data quality
Identifying opportunities to improve revenue performance, productivity, and operational efficiency across the customer lifecycle
Leading compensation design and analysis to ensure incentives align with company objectives and drive desired behaviors
Driving strategic GTM initiatives and cross-functional projects that support growth and operational scale
Establishing and monitoring KPIs, providing actionable recommendations to Revenue leadership
Serving as a trusted advisor to stakeholders across Revenue, Finance, Marketing, Customer Success, and Business Systems
WHAT YOU'LL NEED
To succeed in this role, you will need:
6+ years of experience in Revenue Operations, Sales Operations, GTM Strategy, Business Operations, Consulting, or related analytical roles
Experience supporting multiple revenue functions, including Sales, Customer Success, Account Management, and/or Renewals organizations
Strong expertise in forecasting, planning, territory design, quota setting, compensation, and performance analytics
Deep understanding of SaaS revenue models and the metrics that drive acquisition, retention, and expansion
Advanced analytical skills with expertise in Excel/Google Sheets and BI tools such as Looker, Tableau, Sigma, or Power BI
Strong Salesforce experience and familiarity with modern GTM technologies including Gong, LeanData, Outreach, Saleforce, ZoomInfo, LinkedIn Sales Navigator, etc.
Proven ability to influence senior leaders, manage complex cross-functional initiatives, and translate data into actionable business recommendations
Excellent communication, project management, and stakeholder management skills
WHY REMOTE
As a remote employee, you will have the flexibility to work from anywhere and will be part of a team that prioritizes employee development, growth, and engagement.
BENEFITS
Lattice offers a comprehensive benefits package, including:
Medical insurance
Dental insurance
Vision insurance
Life, AD&D, and Disability Insurance
Emergency Weather Support
Wellness Apps
Paid Parental Leave
Paid Time off inclusive of holidays and sick time
401(k) retirement plan
Financial Planning
Learning & Development Budget