Senior Revenue Operations Manager, Global Commercial Expansion

ABOUT THE ROLE Fivetran is a leading provider of data integration solutions, empowering organizations to unlock the full value of their data. As a Senior Revenue Operations Manager, Global Commercial Expansion, you will play a pivotal role in driving revenue growth across our existing customer base in the Commercial segment. WHAT YOU'LL DO As a key member of the Commercial Expansion team, you will be responsible for providing operational rigor, forecasting discipline, and data-driven insights to power our post-sales expansion strategy. Your focus will be on optimizing retention and growth across a high-volume mid-market book of business, improving visibility into performance, and enabling better decisions at every level of the organization. You will work closely with the VP of Commercial Expansion and cross-functional partners to design and execute the operational roadmap for a rapidly growing business segment, with a clear impact on net revenue retention and churn reduction. Your responsibilities will include: - Serving as the business and operational partner to the VP of Commercial Expansion, helping translate business goals into clear operating plans and adjusting course as needed to hit revenue and retention targets consistently and efficiently. - Proactively identifying business challenges and opportunities through data analysis, stakeholder interviews, and process reviews, and devising practical, creative solutions to address them. - Executing solutions and measuring their impact. - Leading operational cadences like pipeline inspection and forecast calls to ensure accountability and identify trends and any gaps in our GTM motion. - Ensuring key post-sales systems and tools meet the needs of the post-sales organization by providing ongoing design requirements to our central systems team. WHAT YOU'LL NEED To succeed in this role, you will need: - A strong background in revenue operations, with experience in driving growth and retention across a high-volume mid-market book of business. - Excellent analytical and problem-solving skills, with the ability to identify business challenges and opportunities through data analysis and stakeholder interviews. - Strong communication and collaboration skills, with the ability to work effectively with cross-functional partners to design and execute operational roadmaps. - Experience with Salesforce, Gong, Looker, and Google Suite, as well as a willingness to learn and adapt to new technologies. - A strong understanding of data-driven insights and the ability to use data to inform business decisions. WHY REMOTE As a remote employee, you will have the flexibility to work from anywhere, at any time, as long as you have a stable internet connection. You will be expected to be highly self-motivated and disciplined, with the ability to manage your time effectively and prioritize tasks to meet deadlines. BENEFITS As a Senior Revenue Operations Manager, Global Commercial Expansion, you will be eligible for a competitive salary, as well as a range of benefits, including a comprehensive health plan, parental leave, and education stipend. You will also have access to a flexible schedule, with the ability to work from anywhere and at any time.