Senior Revenue Operations Manager, Global Commercial Expansion

ABOUT THE ROLE Fivetran is a leading data integration platform that helps organizations unlock the full value of their data. As a GTM Field Operations Partner, Commercial Expansion at Fivetran, you will play a pivotal role in driving revenue growth across our existing customer base in the Commercial segment. You will focus on helping the Commercial Expansion team optimize retention and growth across a high-volume mid-market book of business, improving visibility into performance and enabling better decisions at every level of the organization. WHAT YOU'LL DO As a GTM Field Operations Partner, Commercial Expansion, you will serve as the business and operational partner to the VP of Commercial Expansion, helping translate business goals into clear operating plans and adjusting course as needed to hit revenue and retention targets consistently and efficiently. Your responsibilities will include: - Serving as the business and operational partner to the VP of Commercial Expansion, helping translate business goals into clear operating plans and adjusting course as needed to hit revenue and retention targets consistently and efficiently - Proactively identifying business challenges and opportunities through data analysis, stakeholder interviews and process reviews, and devising practical, creative solutions to address them - Executing those solutions and measuring the impact - Leading operational cadences like pipeline inspection and forecast calls to ensure accountability and identify trends and any gaps in our GTM motion - Working cross-functionally to make our successes the norm and to close any gaps - Ensuring key post-sales systems and tools meet the needs of the post-sales organization by providing ongoing design requirements to our central systems team WHAT YOU'LL NEED To be successful in this role, you will need to have: - A strong understanding of business operations and a proven track record of driving revenue growth and improving retention - Excellent analytical and problem-solving skills, with the ability to identify business challenges and opportunities and devise practical solutions - Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders - Experience with Salesforce, Gong, Looker, Google Suite, Claude/ChatGPT/Gemini - A strong understanding of data analysis and the ability to use data to inform business decisions WHY REMOTE Fivetran offers a hybrid work model that offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. This allows you to work from anywhere while still being part of a collaborative and dynamic team. BENEFITS Fivetran offers a competitive salary and benefits package, including [insert benefits, if applicable].