Senior Product Manager - Self service cloud

ABOUT THE ROLE As a Senior Product Manager for Self-Service Cloud at Elastic, you will play a critical role in driving the growth of our self-service cloud offerings. Your primary focus will be on human user onboarding and agents onboarding, directly influencing the successful growth of Elastic Cloud. You will be responsible for defining the vision and roadmap for self-service cloud growth, encompassing onboarding and trial experience, product features adoption, trial activation, customer interviews, churn analysis, product engagement analytics, and email nurturing. WHAT YOU'LL DO - Define the vision and roadmap for self-service cloud growth, encompassing onboarding and trial experience, product features adoption, trial activation, customer interviews, churn analysis, product engagement analytics, and email nurturing. - Partner with engineering leads to prioritize technical investments and establish realistic delivery timelines. - Collaborate with downstream Elastic solution teams to understand their specific onboarding flows and trial experience. - Drive technical decision-making regarding onboarding, activation, expansion, and retention of self-service customers. - Interface with customers and trial users to gather feedback on trial experience. - Collaborate with Sales & Marketing on competitive positioning and brand awareness. - Drive native integrations with 3rd party developer platforms. WHAT YOU'LL NEED - 4+ years of Product Management experience with deep technical products. - Strong background and experience with Product Led Growth. - Demonstrated experience with self-service cloud services, having shipped products that provide self-service trials. - Data-driven approach to product decisions, with experience in product adoption and analysis. - Strong communication skills, capable of cross-function collaborations and alignment. - Experience with globally distributed teams and asynchronous collaboration. WHY REMOTE As a distributed company, Elastic values diversity and inclusivity. We strive to create an environment where you can balance great work with great life, regardless of your location or background. BENEFITS - Competitive pay based on the work you do here and not your previous salary. - Health coverage for you and your family in many locations. - Ability to craft your calendar with flexible locations and schedules. - Generous number of vacation days each year. - Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service. - Up to 40 hours each year to use toward volunteer projects you love. - Embracing parenthood with minimum of 16 weeks of parental leave. - Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds.