Senior Product Manager, Profiles Platform

ABOUT THE ROLE We are seeking a Senior Product Manager to lead the strategy and roadmap for Klaviyo's Profiles Platform. This is a high-impact platform role where your work will directly influence nearly every product team and customer experience. As a Senior Product Manager, you will define how customer profile data is structured, processed, and served across the platform, ensuring that profile data remains trustworthy and performant as Klaviyo grows into more complex enterprise and global use cases. WHAT YOU'LL DO In this role, you will own the strategy and roadmap for Klaviyo's core profile data system, including profile traits, transformations, and storage layers. You will serve as the product owner for the source of truth for customer data across the platform and partner closely with engineering to evolve profile data architecture and services at massive scale. You will also collaborate with the Identity, Data, and Consent teams to ensure accurate and unified customer records, drive improvements in profile data quality, usability, and modeling for downstream consumers, and enable enterprise and global expansion by supporting data residency, compliance, and regional infrastructure requirements. WHAT YOU'LL NEED To be successful in this role, you will need 6+ years of product management experience, ideally in platform, data infrastructure, or backend systems. You will have experience working on data models, pipelines, or large-scale distributed systems and be comfortable operating in highly technical environments and partnering closely with engineering. You will also have experience driving cross-team alignment across multiple stakeholders and thinking in terms of systems and tradeoffs (scale, cost, performance, usability). WHY REMOTE Unfortunately, this role is not available as a remote position and requires 5 days/week in our Boston office. However, we offer a range of benefits to support our employees' well-being and success, including a competitive salary range, comprehensive health insurance, and a generous education stipend. BENEFITS We offer a competitive salary range of $150,000 - $200,000 per year, depending on location and experience. We also offer comprehensive health insurance, a generous education stipend, and a range of other benefits to support our employees' well-being and success.