Senior Product Manager, AI

ABOUT THE ROLE We are seeking a Senior Product Manager, AI to join our team at Instacart, a leading grocery delivery company. As a key member of our AI team, you will be responsible for building B2B agentic AI products that help retailers and Consumer Packaged Goods (CPG) companies recover margin by tackling out-of-stock, shrink and waste, and fulfillment utilization. WHAT YOU'LL DO As a Senior Product Manager, AI, you will own the vision, roadmap, and go-to-market for new agentic AI capabilities from concept to launch. Your key responsibilities will include: - Owning the product vision, strategy, and roadmap for agentic AI solutions that reduce out-of-stocks, shrink and waste, and improve fulfillment utilization for retailers and CPGs - Working backwards from customer outcomes to write clear problem statements, product requirements documents, and success metrics - Partnering with engineering and data science to scope experiments, manage backlogs, define KPIs and evaluation frameworks, and ensure models and agents are reliable, safe, and observable - Leading discovery with customers, designing pilots and proof points, and collaborating with sales and marketing on go-to-market, pricing and packaging, enablement, and case studies that drive revenue - Owning the business case, including modeling unit economics and ROI, setting financial targets for margin recovery/efficiency, and reporting performance to executives and external stakeholders WHAT YOU'LL NEED To be successful in this role, you will need: - 6+ years of product management experience building B2B or enterprise software, including 3+ years delivering AI/ML-powered products from concept through general availability - A proven record of shipping at least 2 AI/ML products used by enterprise customers with measurable financial outcomes - Hands-on data proficiency, including the ability to query or analyze large datasets and evaluate data quality, model performance, and signal reliability - Experience leading cross-functional execution with engineering, data science, design, sales, and marketing to launch and scale products - Demonstrated ability to build ROI and unit economics models and present business cases to executive audiences - Experience navigating complex enterprise sales cycles, including security, IT, and legal/procurement processes - Exceptional written and verbal communication skills, including the ability to translate technical concepts for commercial audiences and commercial concepts for technical audiences WHY REMOTE At Instacart, we are a Flex First team, which means we offer the flexibility to choose where you do your best work, whether it's from home, an office, or a coffee shop. We believe that flexibility is key to productivity and happiness, and we are committed to creating a work environment that supports your needs. BENEFITS Instacart offers a comprehensive benefits package, including: - Health plan - Parental leave - Education stipend - Life insurance - Equipment stipend - Flexible schedule - Opportunities for professional growth and development