Senior Manager, Regulatory Operations

ABOUT THE ROLE We're seeking a strategic operations and people leader to join the Regulatory Operations team as Senior Manager. This is a hands-on leadership role where you'll set the strategic direction while remaining deeply embedded in the work alongside your team. As Senior Manager, Regulatory Operations, you will own the team's full operating model, managing the legislative pipeline, driving cross-functional alignment, and ensuring Instacart is always ahead of regulatory change rather than reacting to it. WHAT YOU'LL DO As Senior Manager, Regulatory Operations, you will be responsible for developing and executing strategies that align Instacart's compliance goals with broader business priorities. You will lead, coach, and mentor a team of Regulatory Ops and Program Managers while remaining actively embedded in the work. You will also serve as the critical escalation point for high-stakes regulatory decisions, ensuring alignment across technical and non-technical teams. Additionally, you will partner closely with Policy & Government Affairs, Legal, Product & Engineering, Business Development, and Operations to drive seamless communication, proactive alignment, and consistent delivery of compliance outcomes across all regulatory initiatives. WHAT YOU'LL NEED To be successful in this role, you will need a Bachelor's degree in Business, Operations, Public Policy, Law, or a related field. You will also require 10+ years of experience in strategy, operations, regulatory/compliance operations, program management, consulting, or a related field, with a demonstrated ability to lead high-impact, cross-functional programs. You should have 2+ years of experience managing and developing direct reports, with a focus on driving the team to results and fostering individual growth. WHY REMOTE Instacart is a Flex First company, offering a flexible approach to where you work. You will have the ability to choose where you do your best work—whether it's from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. BENEFITS Instacart offers a comprehensive benefits package, including health insurance, parental leave, education stipend, life insurance, and flexible schedule.