Senior FP&A Manager, GTM

ABOUT THE ROLE The Senior FP&A Manager, GTM will serve as the primary finance business partner for PagerDuty's go-to-market organization, providing analytical rigor and data-driven insight to drive decisions across the company. This high-visibility role will directly inform CRO and CFO decision-making, quarterly guidance inputs, and board-level reporting. WHAT YOU'LL DO As a Senior FP&A Manager, GTM, you will be responsible for owning the analytical backbone of how PagerDuty plans, forecasts, and measures its sales engine. This includes: - Acting as a strategic partner to the sales leadership team, providing expert guidance and recommendations on financial strategy, investments, and resource allocation to support company growth. - Building and maintaining pipeline, retention, and ARR forecasts, driving weekly forecast cadence with sales leadership, and reconciling bottoms-up views against top-down targets. - Pressure testing gross and net retention assumptions through cohort analysis and renewal pipeline health, translating ARR forecasts into revenue forecasts using a revenue waterfall. - Leading the sales finance workstream in annual planning and quarterly forecasting, including S&M expense-to-revenue targets, productivity assumptions, and scenario modeling. - Providing variance analysis for the sales organization, highlighting risks and opportunities. - Partnering with Sales Operations, Revenue Operations, and Accounting to manage headcount, capacity planning, and commission design, aligning to the broader go-to-market strategy. - Elevating tooling by building durable, self-serve reporting (dashboards, models, and AI-assisted workflows) that reduce manual cycles and raise the altitude of the team's work. - Communicating at executive level, preparing crisp analyses and materials for the CRO, CFO, CEO, and Board, and translating complex data into clear decisions. WHAT YOU'LL NEED To be successful in this role, you will need: - 6-10+ years of progressive finance experience, with at least 3 years in FP&A or sales/GTM finance at a SaaS or subscription software company; public-company experience is strongly preferred. - Strong financial modeling skills. - Strong SQL skills, comfortable pulling and validating your own data. - Deep fluency in SaaS metrics. - Experience with pricing/packaging transitions, consumption models, or usage-based revenue is a strong plus. - Solid grounding in core accounting concepts and revenue waterfall mechanics. - Demonstrated experience partnering cross-functionally. - Strong executive presence, comfortable challenging assumptions while maintaining trusted relationships. - Meticulous attention to detail. - Ability to lead projects and provide clear guidance to others. - Ability to manage and prioritize multiple tasks in a fast-paced, dynamic environment. - Ability to work independently and collaborate as part of a team. - AI fluency using Claude to improve how Finance works, not just what Finance produces. - Familiarity with an EPM tool such as Anaplan or Pigment. - Experience using Salesforce to understand opportunities, accounts, and customers. - Familiarity with Zuora and Zuora Revenue is a plus. - BA/BS in Finance, Economics, or related field; MBA/CFA is a plus. WHY REMOTE As a remote employee, you will have direct exposure to how PagerDuty plans, forecasts, and