Senior Business Systems Analyst

ABOUT THE ROLE We are seeking a Senior Business Systems Analyst to bridge the gap between business needs and technological solutions at Iterable, a leading AI-powered customer engagement platform. As a key member of the Enterprise Application Management department within the IT organization, you will play a crucial role in evaluating business processes through a data-driven lens and working with expert IT developers and administrators to drive lean and scalable application portfolio operations. WHAT YOU'LL DO As a Senior Business Systems Analyst, you will be responsible for managing and rationalizing our company application portfolio, ensuring that IT has a better understanding of the portfolio at large. You will also have visibility into the technical vetting process for all incoming applications, helping us ensure that every addition to the Iterable portfolio is both purposeful and strategically sound. Additionally, you will work with business unit technology leaders to develop capability mapping that helps us understand how our technology portfolio can better support business operations. You will also support Iterable’s vendor renewal and new vendor processes by representing IT from initial vendor selection to contract approval. WHAT YOU'LL NEED To be successful in this role, you will need 3-5 years of progressive experience in enterprise application portfolio management in a SaaS-heavy environment. You should have expertise in vendor lifecycle governance, ensuring seamless onboarding and secure decommissioning of applications. Proven ability to drive software rationalization and capability mapping efforts is also essential. Demonstrated ability to work cross-functionally in a fast-moving, growing environment is a must. WHY REMOTE Iterable is a global company with a presence in multiple countries, and we are committed to building a diverse and inclusive workplace. As a remote employee, you will have the flexibility to work from anywhere and be part of a team that values collaboration, innovation, and growth. BENEFITS Iterable offers a competitive salary and a range of benefits, including a health plan, parental leave, education stipend, life insurance, and equipment stipend. We also offer a flexible schedule and opportunities for growth and development.