Senior Account Manager

ABOUT THE ROLE As Marqeta's Senior Account Manager, you will play a critical role in supporting one of our largest global strategic accounts, serving as the primary point of contact for day-to-day operations and ongoing client needs. This position requires a strong working relationship with a cross-functional team to ensure seamless execution, proactive communication, and high-quality client service. WHAT YOU'LL DO In this role, you will build strong working relationships across the customer's organization, identify opportunities to improve processes and drive incremental growth, and partner internally to deliver effective, timely solutions. You will stay close to the customer's evolving business priorities to optimize daily operations and support long-term account success. Your responsibilities will include: * Curious Questioner: You will continuously seek to understand your customers, Marqeta, our technology, and the industry in general to drive informed decision-making. * Thoughtful Challenger: As a trusted partner, you will lead with insights and challenge yourself, the team, and customers to think outside the box and find creative solutions to strategic challenges. * Numbers Fanatic: You will model, plan, and monitor a path to growth based on the right data to drive business outcomes. * Strategic Connector: You will excel at supporting cross-functional efforts and connecting people and ideas to drive innovation. * FinTech Guru: You will have deep knowledge of disruption in the financial services industry or possess a strong desire to learn the ropes while working with top innovators in the space. WHAT YOU'LL NEED To succeed in this role, you will need: * 5+ years of Global Enterprise Account Management experience in the payments industry * Strong communication skills (interpersonal, verbal, presentation, written, email) and a track record of creating and executing strategic account plans * Strong grasp of industry trends and competitive landscape * Familiarity and first-hand knowledge in fintech, banking, or payments * Positive attitude, team player, adaptable, and resourceful * Technical aptitude with demonstrated ability to understand and explain complex technical concepts in a straightforward manner * Experience or familiarity with high-growth fintechs and financial services companies * Card Issuing and Processing experience WHY REMOTE Marqeta is a Flex First company, which allows you to choose your best working environment, whether that be from home or at a company office. This role can be performed remotely, offering flexibility and work-life balance. BENEFITS Marqeta offers a comprehensive benefits package, including: * Multiple health insurance options * Flexible time off – take what you need * Retirement savings program with company contribution and after-tax contributions * Equity in a publicly-traded company and an Employee Stock Purchase Program * Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave * Free therapy sessions, financial and professional coaching, and legal advice * Monthly stipend to support your well-being and professional development Compensation for this role is aligned with Marqeta's Revenue Organization, with a new-hire On Target Earnings (OTE) range of: * National: $143,000 - $178,800 * Premium: $154,900 - $193,600 *