Salesforce Business Systems Administrator

ABOUT THE ROLE The Salesforce Business Systems Administrator will play a pivotal role in the success of Clari + Salesloft, a leading provider of Predictive Revenue Systems. This individual will lead strategy, planning, implementation, advanced configuration, and business process optimization efforts primarily within Salesforce (Sales Cloud and Service Cloud), with significant overlap into interconnected go-to-market systems. WHAT YOU'LL DO As a key member of the Enterprise Business Systems Team, the Salesforce Business Systems Administrator will be responsible for the strategy, development, and architecture of systems aligned to a business function. Key responsibilities will include: - Serving as a Salesforce Administrator for Sales Cloud and Service Cloud, executing complex configuration, declarative development, security, and maintenance. - Partnering with stakeholders to interrogate business processes and uncover the root challenges behind every feature request. - Managing the integration and data flow between Salesforce and key marketing/sales enablement systems. - Acting as the product owner for key business systems, defining product roadmaps, prioritizing features, and managing the system lifecycle. - Integrations and advanced configurations/support. - Collaborating with business leaders across departments to align system strategies with business goals and develop integrated system roadmaps. - Identifying and implementing system-driven solutions to optimize business processes, improve efficiency, and reduce manual effort. - Creating and maintaining comprehensive documentation of system data flows, business processes, and configurations to ensure knowledge sharing and system maintainability. - Establishing and enforcing standards and procedures for system configuration management to ensure consistency, reliability, and compliance. WHAT YOU'LL NEED To thrive in this role, you will need: - A Bachelor's degree - 2+ years hands-on experience as a Salesforce Administrator/Business Analyst - Salesforce Certification is a plus - A strong understanding of enterprise business systems (e.g., CRM, ERP, HRIS) - Experience in Sales or Business Operations is a plus - Experience in designing, implementing, and supporting enterprise-level business systems - Proven experience with system integrations and middleware technologies - Excellent analytical, problem-solving, and process optimization skills - Strong communication, collaboration, and stakeholder management abilities - Ability to manage multiple projects and priorities in a fast-paced environment - Experience with business process mapping and documentation - Knowledge of system configuration management principles and best practices - Ability to define and promote best practices for system usage and administration WHY REMOTE As a remote employee, you will have the opportunity to work with amazing colleagues who exemplify our 'team over self' core value and make a difference in how we operate internally through technology. You will have the flexibility to work from anywhere and be part of a team that is passionate about building the platform that will guide leading revenue teams into the future. BENEFITS - Competitive salary - Comprehensive health plan - Parental leave - Education stipend - Life insurance - Equipment stipend - Flexible schedule - Opportunities for professional growth and development - Collaborative and dynamic work environment