Sales Team Member Cotton On Ballina Fair

ABOUT THE ROLE Cotton On Group is a global fashion and lifestyle retailer that believes style should inspire joy, creativity and positive change. As a Sales Team Member at Ballina Fair, you will be the face of our brand, creating memorable moments for customers and driving the success of our store. You will work alongside a passionate team to deliver exceptional service, maintain a vibrant shop floor, and promote our values of sustainability, community impact and inclusive fashion. Your day will involve engaging with shoppers, helping them discover the latest trends across our eight brands, and ensuring the store remains welcoming and well‑stocked. You will also support our commitment to the Cotton On Group Foundations, sharing the story of how our products help create life‑changing opportunities worldwide. WHAT YOU'LL DO You will greet customers with enthusiasm, guiding them through product selections and providing styling advice that reflects our youthful, optimistic brand voice. You will manage visual merchandising, replenish shelves, and maintain a clean, organized store environment that invites repeat visits. You will track sales performance, meet daily targets, and collaborate with teammates to exceed collective goals. You will represent Cotton On Group Foundations in the community, sharing stories and encouraging participation in our global impact projects. You will contribute to a positive team culture by sharing ideas, supporting colleagues, and celebrating successes. WHAT YOU'LL NEED You have a genuine passion for fashion and a friendly, approachable demeanor that resonates with diverse shoppers. You possess strong communication skills, able to articulate product benefits and brand values clearly. You have a proven track record in retail sales, with experience meeting or exceeding sales targets in a fast‑paced environment. You are comfortable using point‑of‑sale systems,