Sales Operations Analyst IV

ABOUT THE ROLE We're seeking a highly skilled Sales Operations Analyst IV to join Fivetran's team. As a key member of our Commercial Expansion team, you will play a pivotal role in driving revenue growth across our existing customer base in the Commercial segment. You will provide operational rigor, forecasting discipline, and data-driven insights to power our post-sales expansion strategy. WHAT YOU'LL DO As a Sales Operations Analyst IV, you will be responsible for serving as the business and operational partner to the VP of Commercial Expansion, helping to translate business goals into clear operating plans and adjusting course as needed to hit revenue and retention targets consistently and efficiently. You will also be responsible for: - Proactively identifying business challenges and opportunities through data analysis, stakeholder interviews, and process reviews, and devising practical, creative solutions to address them. - Executing those solutions and measuring the impact. - Leading operational cadences like pipeline inspection and forecast calls to ensure accountability and identify trends and any gaps in our GTM motion. - Ensuring key post-sales systems and tools meet the needs of the post-sales organization by providing ongoing design requirements to our central systems team. - Identifying opportunities to utilize AI to drive revenue and reduce churn for the Commercial Expansion org. - Communicating and partnering collaboratively with all levels within the organization to help drive revenue operations initiatives. - Prioritizing multiple high-visibility/impact initiatives across multiple stakeholders to ensure we are meeting/exceeding our objectives. - Partnering with Marketing, Analytics, GTM Enablement, Product, and Finance leaders to ensure the Commercial Expansion business has the resources needed to hit their revenue targets. WHAT YOU'LL NEED To succeed in this role, you will need: - Strong analytical and problem-solving skills, with the ability to distill complex business challenges into actionable recommendations. - Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams. - Experience working with sales operations tools and technologies, including Salesforce, Gong, Looker, and Google Suite. - Familiarity with AI and machine learning technologies, including LLMs and customized AI tools. - Strong business acumen, with the ability to understand the commercial implications of operational decisions. WHY REMOTE As a remote employee, you will have the flexibility to work from anywhere and enjoy a better work-life balance. You will also have access to a range of benefits and perks, including: - Competitive salary and bonus structure - Comprehensive health insurance - Flexible PTO policy - Education stipend - Life insurance - Equipment stipend - Flexible schedule