Sales Account Manager I

ABOUT THE ROLE The Sales Account Manager I role at Brex is a strategic partner for high-potential Growth customers, bridging the gap between relationship management and revenue generation. This hybrid role involves owning a book of customers, retaining their revenue, driving full platform adoption, and identifying opportunities to expand their Brex usage. WHAT YOU'LL DO As a Sales Account Manager I, you will be responsible for understanding customers' financial workflows, accounting processes, and stakeholder dynamics to translate insights into measurable business value. Your key responsibilities will include: - Serving as the primary point of contact for a book of customers, ensuring Brex is an essential part of how our customers operate - Driving revenue by proactively identifying expansion opportunities and tying Brex's value to measurable business results - Deeply understanding each customer's workflows, accounting processes, and financial priorities to uncover pain points and steer stakeholder dynamics to influence full adoption - Building relationships across multiple levels of stakeholders, from controller to CFO, across the finance team - Working cross-functionally with Risk, Underwriting, Legal, and Deal Desk to ensure we are balancing customer needs with revenue impact - Bringing operational excellence through strong documentation, proactive communication, and project management - Leading quarterly business reviews to translate insights and data into recommendations that help customers maximize their ROI from Brex - Advocating for customers internally by surfacing themes and insights that influence product direction and improve customer experience WHAT YOU'LL NEED To succeed in this role, you will need: - 2+ years of experience in customer-facing roles managing a book of business, owning account health, executive relationships, renewals, and expansion strategy - Fluency in the language of modern finance, demonstrated through hands-on experience with the ecosystem of financial technology - Experience and comfort interacting with a high volume of customers at different stages of the customer lifecycle - Strong business acumen with a finance-first mindset and comfortable speaking the language of CFOs, Controllers, and FP&A teams - Ability to analyze product usage data and detect important insights and trends - Demonstrated success in cross-functional collaboration and influencing internal roadmaps based on customer needs - Coachability and grit, with an interest in growing your sales career - Bachelor's degree in finance, business, or related fields WHY REMOTE As a Sales Account Manager I at Brex, you will have the flexibility to work from home and collaborate with the team in a hybrid environment. This role offers a unique opportunity to work with a rapidly expanding start-up and contribute to the growth of the company. BENEFITS The expected OTE range for this role is $113,000 - $141,250. Brex offers a competitive compensation package, including a starting wage that depends on a number of factors, including the candidate's location, skills, experience, market demands, and internal pay parity.