Sales Account Executive

ABOUT THE ROLE We're on a mission to make money work for everyone. We're a rapidly growing fintech company that's changing the way people and businesses bank. Our product offering has expanded significantly in the last 10 years, and we're now serving over 900,000 businesses in the UK. We're looking for a Sales Account Executive to join our Business Banking sales team, who will play a key role in supporting the next phase of our expansion. WHAT YOU'LL DO As a Sales Account Executive, you will be responsible for engaging with prospective small-medium business (SMB) customers, guiding them through their buying journey, and working with them to activate their account and bring all their banking needs to Monzo. Your key responsibilities will include: * Engaging with prospective SMB customers through discovery calls and understanding their business, challenges, goals, and requirements * Driving the full sales cycle, from early prospecting and qualification to demos and sales, to ensuring successful account switch and activation * Guiding customers through Monzo's business banking offerings and providing clear, factual information to help them evaluate what works best * Managing a pipeline of leads with strong attention to data hygiene, timely follow-ups, accurate forecasting, and deal tracking * Collaborating internally with marketing, product, risk, and customer operations to ensure a smooth journey for customers * Delivering outstanding service at every touchpoint and achieving sales targets, including conversion, activations, revenue, engagement, and other growth metrics as set by the commercial leadership * Capturing and sharing customer feedback to inform product improvements and adapt to changing customer needs WHAT YOU'LL NEED To be successful in this role, you will need: * Experience in small business sales, ideally selling business solutions or financial services, with a proven track record of meeting or exceeding sales quotas/targets * Expertise in managing a full sales cycle, including prospecting, qualification, demos, and sales * High emotional intelligence and the ability to quickly connect and build relationships with customers of diverse backgrounds and levels of knowledge * Strong strategic communication skills, with the ability to build trust and help customers discover value * Adaptability and resilience, with a strong winning mindset to see challenges as opportunities to learn and grow * Excellent written and verbal communication skills, with the ability to simplify complex topics for customers * A high level of personal organisation, with the ability to track your pipeline, manage your time, prioritise your leads, and follow-up tasks * Integrity and strong consumer duty awareness, with a focus on regulatory compliance, customer knowledge, risk reduction, data safeguarding, and consumer protection WHY REMOTE This is a remote opportunity, allowing you to work from anywhere and enjoy the flexibility that comes with it. BENEFITS This role comes with a total OTE (base salary + commission) of £67,000, plus benefits.