Revenue Technology Analyst

ABOUT THE ROLE As a Revenue Technology Analyst at GitLab, you will play a crucial role in supporting and maintaining the tech stack that powers our go-to-market teams. This is an exciting opportunity to join a high-performing culture driven by our values and continuous knowledge exchange, where every voice is valued and careers accelerate. WHAT YOU'LL DO As a Revenue Technology Analyst, your primary responsibilities will include: - Supporting the execution of the technical roadmap for the revenue lifecycle across a 10+ tool tech stack - Maintaining a consistent business rhythm for end users, including provisioning, user support, troubleshooting, and ongoing maintenance - Supporting stakeholder requests and communication across the revenue technology stack - Identifying gaps in processes, integrations, and automations, and recommending improvements and assisting with implementation and expansion of our tech stack - Supporting day-to-day vendor coordination for revenue technology stack tools, including procurement support, renewals, and quarterly business reviews - Partnering with cross-functional teams to support effective tool implementation, adoption, and aligned reporting definitions - Building and maintaining reporting and dashboards within revenue tools that improve efficiency, effectiveness, and productivity - Documenting workflows, support processes, and troubleshooting guidance to enable first-tier sales support and self-service in an all-remote environment - Leveraging our internal AI solutions to automate and streamline processes both internal to the RevTech team and across GTM workflows WHAT YOU'LL NEED To be successful in this role, you will need: - Experience in Sales Operations, Revenue Operations, Customer Success Operations, system administration, or analytics roles supporting go-to-market teams - Hands-on experience with at least two revenue or sales tools such as Gong, Clari, Outreach, Groove, ZoomInfo, Gainsight, Kantata, or similar tools - Understanding of how systems connect and share data, including integrations, automations, permissions, and data management concepts - Experience leveraging AI in your day-to-day workflows, ideally building agents and artifacts that have proven to accelerate productivity - Strong analytical and problem-solving skills, including building or partnering on reporting and dashboards that improve efficiency, effectiveness, and productivity for revenue teams - Clear, inclusive communication skills, with the ability to collaborate across Sales, Customer Success, Professional Services, Revenue Operations, IT, Enablement, Strategy, and Legal or Privacy partners - Comfort working in an all-remote, asynchronous environment, with the ability to prioritize effectively and communicate proactively with your team WHY REMOTE As a remote employee, you will have the flexibility to work from anywhere and be part of a values-driven environment where every voice is valued. Our team is passionate about building technology that transforms how the world develops software, and we are looking for like-minded individuals to join us on this journey. BENEFITS - Competitive salary and benefits package - Opportunity to work with a leading technology company that is transforming the way the world develops software - Collaborative and inclusive work environment - Flexible schedule and remote work options - Professional development opportunities - Access to cutting-edge technology and tools - Opportunity to work with a diverse and global team