Revenue Technical Analyst

ABOUT THE ROLE We are seeking a skilled Revenue Technical Analyst to join our Revenue Technology team at GitLab. As a key member of our team, you will play a crucial role in supporting and maintaining the technical stack that powers our go-to-market teams. You will partner with various teams, including Revenue Operations, Pre- and Post-Sales Strategy, Enablement, IT, and beyond to identify process gaps, support integrations and automations, and translate business needs into technical solutions. WHAT YOU'LL DO As a Revenue Technical Analyst, your primary responsibilities will include: - Supporting the execution of the technical roadmap for the revenue lifecycle across a 10+ tool tech stack - Maintaining a consistent business rhythm for end users, including provisioning, user support, troubleshooting, and ongoing maintenance - Supporting stakeholder requests and communication across the revenue technology stack - Identifying gaps in processes, integrations, and automations, and recommending improvements and assisting with implementation and expansion of our tech stack - Supporting day-to-day vendor coordination for revenue technology stack tools, including procurement support, renewals, and quarterly business reviews - Partnering with cross-functional teams to support effective tool implementation, adoption, and aligned reporting definitions - Building and maintaining reporting and dashboards within revenue tools to improve efficiency, effectiveness, and productivity - Documenting workflows, support processes, and troubleshooting guidance to enable first-tier sales support and self-service in an all-remote environment - Leveraging internal AI solutions to automate and streamline processes both internal to the RevTech team and across GTM workflows WHAT YOU'LL NEED To be successful in this role, you will need: - Experience in Sales Operations, Revenue Operations, Customer Success Operations, system administration, or analytics roles supporting go-to-market teams - Hands-on experience with at least two revenue or sales tools such as Gong, Clari, Outreach, Groove, ZoomInfo, Gainsight, Kantata, or similar tools - Understanding of how systems connect and share data, including integrations, automations, permissions, and data management concepts - Experience leveraging AI in your day-to-day workflows, ideally building agents and artifacts that have proven to accelerate productivity - Strong analytical and problem-solving skills, including building or partnering on reporting and dashboards that improve efficiency, effectiveness, and productivity for revenue teams - Clear, inclusive communication skills, with the ability to collaborate across Sales, Customer Success, Professional Services, Revenue Operations, IT, Enablement, Strategy, and Legal or Privacy partners - Comfort working in an all-remote, asynchronous environment, with the ability to prioritize effectively and communicate proactively with your team WHY REMOTE As a remote team, we value flexibility and autonomy. You will have the opportunity to work from anywhere, at any time, as long as you are able to meet deadlines and communicate effectively with your team. BENEFITS - Competitive salary - Comprehensive health plan - Parental leave - Education stipend - Life insurance - Equipment stipend - Flexible schedule - Opportunities for professional growth and development - A values-driven, all-remote work environment