Program Manager, Agentic Commerce Go-to-Market

ABOUT THE ROLE We are seeking a highly skilled Program Manager to lead the operational and coordination efforts for our Agentic Commerce Go-to-Market (GTM) motion at Stripe. As a critical member of our team, you will play a key role in translating strategy into coordinated action, ensuring alignment across cross-functional stakeholders, and driving speed, clarity, and alignment as we scale merchant and agent ecosystem development. WHAT YOU'LL DO As the Program Manager for Agentic Commerce GTM, you will be responsible for: - Owning the operating cadence of the Agentic Commerce GTM function, including driving weekly cross-functional GTM meetings and pipeline management. - Serving as a connective tissue across all GTM workstreams, maintaining a unified view of progress, blockers, and dependencies. - Identifying process gaps or inefficiencies across GTM workstreams and driving improvements. - Staying updated on product developments to ensure the GTM roadmap is aligned with product strategy. - Sharpening multi-party execution across agents and sellers to ensure a first-class experience and enable pilots and betas to graduate to scaled onboarding and eventual self-serve. - Driving merchants towards integration readiness by coordinating across product, engineering, professional services, legal, sales, and more. - Managing launch readiness for key agent partner launches, ensuring our field, partners, and users are prepared for go-live. - Working with Product S&O to define and track the right GTM KPIs. - Building and maintaining program tracking systems, dashboards, and reporting to give pipeline and progress visibility to senior stakeholders. - Partnering with SSO and F&S to develop forecasts and drive planning. WHAT YOU'LL NEED To be successful in this role, you will need: - 7+ years of experience in program management, sales operations, business operations, or a related GTM operations role, ideally at a high-growth technology or payments company. - Demonstrated ability to manage complex, multi-work stream programs involving 5+ cross-functional stakeholders simultaneously, without direct authority. - Strong written and verbal communication skills, with the ability to synthesize ambiguous situations into crisp updates and write clearly for both executive and working-level audiences. - Proven track record of building and running operational systems from scratch, including project trackers, meeting cadences, reporting frameworks, and decision-making infrastructure. - High ownership and accountability, with the ability to proactively identify what needs to be done and take initiative. WHY REMOTE As a remote employee, you will have the flexibility to work from anywhere and enjoy a range of benefits, including: - Flexible schedule to accommodate your needs and work style. - Opportunity to work with a global team and collaborate on projects that impact the world. - Access to a comprehensive health plan, parental leave, and education stipend. - Professional development opportunities to help you grow and advance in your career. BENEFITS - Comprehensive health plan. - Parental leave. - Education stipend. - Life insurance. - Flexible schedule. - Professional development opportunities.