Post Office Manager

ABOUT THE ROLE As a Post Office Manager at a locally owned and operated store, you will play a crucial role in delivering exceptional customer service and retail postal services to the community. You will be responsible for leading a team to maximize department revenue and customer satisfaction while upholding the store's standards and values. WHAT YOU'LL DO - Lead by example and ensure that Post Office staff demonstrate the company's core values - Interview and recommend final candidates for hiring - Ensure Post Office cashiers comply with all store standards - Train employees in job functions and provide ongoing coaching and instructions - Assist with completing performance reviews of Post Office cashier staff in conjunction with the FSM - Provide exceptional customer service beyond expectation - Ensure employees present a proper image to the public in accordance with the uniform policy - Implement loss prevention systems and procedures according to standards - Adhere to procedures regarding parcel checks WHAT YOU'LL NEED - Planning, judgment, and decision-making skills - Independent thinking and decision-making when dealing with customer requests - Ability to act upon tasks and goals outlined by management - Experience with retail and cash handling - Superior interpersonal skills - Efficient time management ability - Strong verbal and written communication skills - Effective organization and planning skills - Commitment to providing exceptional customer service WHY REMOTE This role is a remote opportunity, allowing you to work from anywhere and maintain a flexible schedule. You will be part of a national brand with the support of local business owners. BENEFITS - Competitive pay rate of $18.20 - $20.55 per hour - Flexible and varied schedules - Purchase discount program - Online learning through Academy - Opportunity to take ownership of your work and find ways to care about your patients, coworkers, customers, and community - Accommodation available upon request for applicants and colleagues with disabilities - Compliance with laws is a priority, upholding the law is part of the company's Code of Conduct.