Porter

ABOUT THE ROLE W Hotels is seeking a Porter to support the Rooms & Guest Services Operations team. The role is full‑time and based in Sydney, Australia, but the responsibilities and culture are designed for a remote‑friendly environment. WHAT YOU'LL DO You will be the first point of contact for guests, greeting them with enthusiasm and ensuring a warm, welcoming atmosphere. Your duties include managing guest luggage, coordinating transportation and parking services, and assisting with any guest requests that enhance their stay. You will collaborate closely with the front‑desk and housekeeping teams to maintain seamless service delivery and uphold the W brand experience. WHAT YOU'LL NEED You should possess strong interpersonal and communication skills, a charismatic presence, and a genuine passion for creating memorable guest experiences. Experience in hospitality or a related field is preferred, along with the ability to work efficiently in a fast‑paced environment. A professional appearance and a proactive attitude are essential for representing the W brand. WHY REMOTE The role is structured to accommodate remote work, allowing you to deliver exceptional service while enjoying the flexibility and balance that a remote setup provides. You will have the opportunity to contribute to a global brand from your own location, supported by the company’s commitment to a flexible, inclusive work environment. BENEFITS The position offers a competitive salary, health and life insurance, a flexible schedule, and an equipment stipend to ensure you have the tools needed for success.