People Systems Lead - US (12-month FTC)

ABOUT THE ROLE We're seeking a People Systems Lead to join our globally distributed People Systems, Analytics & Operations team at Typeform. As a key member of this team, you will be responsible for building and operating the systems, data, and processes that power the employee experience at scale. This is a 12-month fixed term contract role that will give you the opportunity to make a significant impact on our People infrastructure. WHAT YOU'LL DO As a People Systems Lead, you will analyze, design, and improve People processes to ensure operational excellence and process design across the employee lifecycle. Your key responsibilities will include: - Analyzing and redesigning end-to-end People processes to improve scalability, reduce manual effort, and enhance employee experience - Partnering with People Systems to translate process improvements into system enhancements and automation - Ensuring HRIS (HiBob) reflects well-designed processes by continuously improving workflows, fields, and automation - Identifying gaps across processes and systems, and driving improvements that combine process redesign and technology enablement - Owning data accuracy across People systems, ensuring compliance and audit readiness - Supporting reporting and data validation in partnership with People Analytics and Finance - Contributing to building trust in workforce data through consistent, reliable operations - Enhancing employee experience through operations by acting as a primary point of contact for employee inquiries, identifying friction points in the employee journey, and driving improvements - Driving continuous improvement by proactively identifying opportunities to streamline processes, reduce manual work, and increase efficiency - Managing end-to-end employee lifecycle processes (onboarding, changes, offboarding) with a focus on accuracy, consistency, and experience WHAT YOU'LL NEED To be successful in this role, you will need to bring the following skills and experience: - Experience in People Operations, HR Shared Services, or HR Operations in a fast-paced, high-growth environment - Strong systems thinking mindset, with the ability to naturally look at processes end-to-end and design improvements that scale - Experience improving or redesigning People/HR processes, ideally with a focus on automation and tooling - Strong working knowledge of HR systems (HiBob or similar HRIS) and data management - Proven experience supporting multi-country populations (US + Europe) - High attention to detail with a strong sense of ownership over data accuracy and process quality - Ability to translate operational challenges into structured process and system improvements - Strong communication skills and a service-oriented approach to employee support - Ability to manage competing priorities in a dynamic environment - Solid understanding of HR compliance and best practices WHY REMOTE Typeform is fully remote by design, and we can hire candidates based in the ET Timezone in the US. As a remote employee, you will have the flexibility to work from anywhere and be part of a globally distributed team. BENEFITS - Competitive salary - Flexible schedule - Health plan - Parental leave - Education stipend - Life insurance - Equipment stipend