People Solutions Program Manager

ABOUT THE ROLE We're seeking a highly skilled and innovative Solutions Engineer to join Stripe's People Solutions team. As a key member of this team, you will be responsible for designing, implementing, and enhancing Stripe's Employee Experience technology. You will apply your expertise in business process, technical systems, and innovative thinking to deliver digital solutions that improve the employee, manager, candidate, and internal team experiences. WHAT YOU'LL DO As a Solutions Engineer, you will undertake a wide variety of responsibilities, including strategic technical roadmapping, user interviews, requirements confirmation, vendor evaluations, technical solution design, system design and data architecture consultation, and technical project management and execution for the full software lifecycle. You will partner with stakeholders across the organization, including business stakeholders, process and policy owners, engineers, program managers, product managers, communications, legal, and internal subject matter experts. You will act as a product leader, deeply understanding Stripe's employee experience needs, creating mockups to drive alignment on requirements, and presenting compelling product strategies that connect business priorities to outcomes. You will also conduct third-party vendor analyses and deliver data-informed build-or-buy recommendations grounded in industry expertise and ROI. In addition, you will collaborate with engineers, designers, systems analysts, and PMs to translate requirements into technical designs; facilitate build plans, UAT, and end-to-end testing to bring solutions to production. You will use data, storytelling, and KPIs to support prioritization decisions, monitor solution adoption, define ROI, and surface risks to stakeholders and leadership. WHAT YOU'LL NEED To be considered for this role, you should have: - 5+ years of experience in product development, technical program management, or internal systems design in an internal HR business function, including experience in global mobility technology, within high-growth or technology companies - AI and LLM fluency, including practical experience using LLM-based tools - Superior ability to understand and map out system-agnostic business requirements across complex, interconnected systems and support their translation to technology - Strong communication and collaboration skills, with experience partnering with a broad set of cross-functional stakeholders at all levels - Acute business acumen with a demonstrated ability to operate effectively in ambiguous, dynamic, high-velocity situations, and to manage and draw insights from data while navigating complexity WHY REMOTE Stripe is a financial infrastructure platform for businesses, and our team is a highly collaborative, cross-functional team that drives key technical and process solutions delivery for the People Team at Stripe. As a remote employee, you will have the opportunity to work with a global team, drive innovation, and make a significant impact on the employee experience. BENEFITS Stripe offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.