Payments Performance Strategist, Card Authorization

ABOUT THE ROLE As a Payments Performance Strategist, Card Authorization at Stripe, you will play a critical role in identifying payment optimization opportunities for Stripe's merchants. You will be responsible for leading data-driven discussions with existing and prospective merchants on optimization strategies across various areas, including card network costs, acceptance, fraud, and cross-border flows. Your expertise will be instrumental in building our optimization narratives and tools, and delivering on our merchant engagement model. WHAT YOU'LL DO As a Payments Performance Strategist, Card Authorization, you will: * Lead discussions with existing and prospective merchants, providing the Sales team with tools and training to lead discussions with merchants and prospects. * Serve as an internal and merchant-facing expert on payment optimization strategies. * Gather and build on Stripe's wide-ranging payments expertise to create optimization narratives and tools supported by rigorous analysis. * Use existing tools to deploy sophisticated optimization playbooks and analyses across Stripe's customer portfolio. * Synthesize and relay customer feedback and our findings to inform Stripe's product roadmap. * Provide feedback on our tools and playbooks to help continuously improve our self-serve offerings. WHAT YOU'LL NEED To be successful in this role, you will need: * 5+ years of experience in payments or operations at a leading technology company, or consultancy in the payments industry. * Expertise in diagnosing root cause of card authorization rate underperformance and suggesting actionable steps to address root cause issues identified. * A deep understanding of how to improve merchant card authorization rates, including ISO message optimization, retry logic, and issuer-level analysis. * The ability to partner with merchants to structure and deliver A/B tests that compare card authorization rate performance across payment service providers. * Experience helping merchants onboard to a new payment service provider such that their authorization rate performance is optimal from day one. WHY REMOTE As a remote employee at Stripe, you will have the flexibility to work from anywhere and contribute to our mission of increasing the GDP of the internet. You will be part of a global team that is passionate about payments and committed to delivering best-in-class technology and expertise to our merchants. BENEFITS * Competitive salary * Comprehensive health plan * Parental leave * Education stipend * Life insurance * Equipment stipend * Flexible schedule