OSP Technician

ABOUT THE ROLE We are seeking an experienced OSP Technician to join our team, responsible for performing plant-related troubleshooting calls, surveys, locating cabling, outage repair, on-call duty, shift work, tracking/repair, power supply maintenance, and construction maintenance in accordance with company procedures and practices. The OSP Technician will be called upon to troubleshoot and resolve service failures related to our company's products and services, and will be part of the team responsible for the construction of new outside line plant as and when required by the company. WHAT YOU'LL DO As an OSP Technician, you will be responsible for a variety of tasks, including: Performing routine troubleshooting calls and reports to restore the customer's service Performing Cumulative Leakage Index (CLI) ride-out, tracking, and repairs in accordance with Broadcasting Commission and Spectrum Management regulations Performing construction and construction maintenance duties such as splicing aerial, underground cable, and equipment to build or restore cable plant to system specification Performing RF tests on basic and advanced cable test equipment and possessing knowledge of calculating RF signal level losses and gains Locating existing plant using system prints and cable-locating equipment to prevent cable damage and service interruptions Repairing and/or replacing damaged aerial/underground plant and inspecting, repairing, and/or replacing power supplies as necessitated Reviewing all requested services with the customer to ensure understanding and agreement Determining acceptability of video, data, and voice services by reviewing television picture quality and PC and modem connections Troubleshooting the forward and return path in the drop from the tap to the customer's equipment for multiple services Responding to and repairing service interruptions during regular business hours, shift work, or when "on call" as required Completing daily work order and SCCD tickets for each job by close of assigned duty Inspecting existing ground to ensure compliance with company requirements and making referral installation of new ground as required to protect employees, customers, and equipment from damage Performing other duties as requested by the supervisor to achieve departmental goals and objectives WHAT YOU'LL NEED To be successful in this role, you will need: At least 2-3 years of prior experience with technical responsibilities related to the CATV and telecommunications services industries and experience in cabling and electrical installations Professional certification (e.g., NCTI) or training in broadband cable systems is highly desirable High School Diploma or equivalent Possess knowledge of electrical standards Valid driver's license and satisfactory driving record are mandatory WHY REMOTE As a remote employee, you will have the flexibility to work from anywhere, while still being part of a dynamic and growing team. Our company is committed to providing equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws. BENEFITS We offer a competitive salary, plus a range of benefits, including: * Competitive salary * Comprehensive health