Office Manager, Tokyo

ABOUT THE ROLE We are seeking an experienced Office Manager to join our Tokyo team at Airbnb. As a critical member of our operations team, you will play a key role in delivering a seamless and welcoming office experience. You will partner closely with our Country Manager and several teams to ensure our office remains an effective, connected, and highly functional workplace. Your primary responsibility will be to coordinate daily office operations, support local leaders and employees, and ensure the office is prepared to enable great work, connection, and gathering. WHAT YOU'LL DO As an Office Manager, you will be responsible for: - Coordinating daily office operations, including hospitality services, food programs, and office amenities - Supporting the daily coordination of workplace operations, including tracking office requests, operational issues, and follow-up actions - Partnering with vendors and service providers to ensure consistent delivery of services and timely issue resolution - Maintaining office documentation, communications, and operational processes - Supporting the implementation of office standards and playbooks - Coordinating logistics for local gatherings, leadership visits, and employee engagement activities - Building strong relationships with employees, leaders, Executive Assistants, vendors, and cross-functional partners - Gathering employee feedback and sharing insights to improve the office experience WHAT YOU'LL NEED To be successful in this role, you will need: - 5+ years of experience in office management, workplace experience, hospitality, events, administration, employee experience, or related fields - Strong organizational and project coordination skills - Experience coordinating meetings, events, leadership visits, or workplace programs - Excellent communication and interpersonal skills WHY REMOTE As a remote employee, you will have the flexibility to work from anywhere and enjoy a range of benefits, including: - Flexible schedule to balance work and personal life - Opportunities to work with a global team and contribute to a dynamic and fast-paced environment - Professional development and growth opportunities in a rapidly evolving industry BENEFITS - Competitive salary and benefits package - Flexible schedule and remote work options - Professional development and growth opportunities - Opportunities to work with a global team and contribute to a dynamic and fast-paced environment