Mid Market Account Executive

ABOUT THE ROLE PagerDuty is a leader in Digital Operations Management, helping organizations deliver a perfect digital experience to their customers. As a Mid Market Account Executive, you will drive new business acquisition and account expansion within the mid-market segment. Reporting to the Regional Sales Manager, you will own the entire sales cycle for net-new logo acquisition and initial account growth. WHAT YOU'LL DO As a Mid Market Account Executive, your key responsibilities will include: - Driving new logo acquisition within assigned territory using a multi-channel prospecting approach - Executing the entire sales cycle from prospect to close for organizations with $50-500M in revenue - Leveraging sales intelligence tools to identify and pursue high-potential opportunities - Applying the MEDDICC framework to qualify and progress opportunities effectively - Mastering PagerDuty's Command of the Message (COM) methodology to articulate value propositions - Conducting discovery conversations to uncover technical and business challenges - Developing and presenting tailored solutions to address specific customer pain points - Building consensus across technical and business stakeholders to drive decisions - Creating and executing "land-and-expand" strategies within newly acquired accounts - Maintaining high levels of customer satisfaction through consistent engagement and follow-through - Identifying and pursuing expansion opportunities within existing accounts - Partnering with customer success teams to ensure successful implementation and adoption WHAT YOU'LL NEED To succeed in this role, you will need: - 2-4 years of B2B software sales experience with proven success in new logo acquisition - 1-2 years of full-cycle selling experience in mid-market SaaS sales - Demonstrated proficiency with modern sales tools (Salesforce, Outreach/SalesLoft, DemandBase/6Sense) - Track record of consistently meeting or exceeding new business quotas - Experience selling technical solutions to both business and technical buyers WHY REMOTE As a flexible, hybrid workplace, PagerDuty offers the opportunity to work remotely while still collaborating with colleagues and driving results. This role is expected to come into the London office 1-2 times per week, allowing you to thrive in your new role and fully engage with the company culture. BENEFITS - Flexible, hybrid work model - Opportunity to work with a leading company in Digital Operations Management - Competitive salary and benefits package - Opportunity to work with a diverse and global team - Professional development and growth opportunities