Marketplace Risk Operations Analyst(Night Shift)

ABOUT THE ROLE ---------------- Help empower our global customers to connect to culture through their passions at StockX, a Detroit-based technology leader focused on the large and growing online market for consumer goods. As a Fraud Investigator, you'll be part of a team that tackles complex fraud cases, connecting signals across accounts, transactions, and behaviors to uncover larger patterns. WHAT YOU'LL DO -------------- You'll investigate complex and escalated fraud cases, identifying coordinated fraud, abuse patterns, and emerging threats. You'll surface actionable fraud trends, insights, and recommendations to Risk Operations and Enforcement teams, and execute enforcement actions accurately and within SLA requirements. Additionally, you'll: - Review AI-generated case recommendations, making informed decisions on edge cases and providing feedback to improve models and rules - Document investigations with clear, evidence-based findings for escalations, policy reviews, and potential law enforcement requests - Identify detection gaps and improve fraud monitoring effectiveness - Contribute insights during calibration sessions and fraud pattern reviews WHAT YOU'LL NEED ---------------- - 2+ years of experience in Fraud Operations, Trust & Safety, Risk Operations, or a similar investigative role - Hands-on experience with fraud detection tools such as SEON, Sardine, Sift, or similar platforms; SQL or BI tool knowledge is a plus - Strong analytical skills with the ability to identify patterns across accounts, geographies, and transaction behavior - Excellent written communication and investigation documentation skills - Comfortable working in human-in-the-loop AI environments, critically evaluating model recommendations rather than relying on them blindly WHY REMOTE ------------ As a remote Fraud Investigator, you'll have the flexibility to work from anywhere while still being part of a dynamic and growing team. BENEFITS --------- StockX offers a competitive salary and benefits package, including [insert benefits if mentioned in the original description].