Manager, Solutions Engineering, Mid-Market

ABOUT THE ROLE We're seeking a seasoned Solutions Engineering leader to join Hightouch, a pioneering Agentic Marketing Platform. As a critical member of our team, you'll be instrumental in driving customer success and growth. Our mission is to help businesses leverage data and AI to grow their operations, and we're looking for a talented individual to lead our Solutions Engineering team. WHAT YOU'LL DO As a Solutions Engineering leader, you'll be responsible for leading, mentoring, and growing a high-performing team of Solutions Engineers. You'll partner closely with Account Executives to deliver tailored demonstrations and customer proofs-of-concept, and develop deep technical domain expertise in Data Activation, CDP, data warehousing, and integration platforms. You'll be accountable for exceptional customer experiences during the new revenue pilot and closing phases, and engage with customers daily to understand their data activation needs and architect elegant solutions. You'll design, develop, and maintain best-in-class playbooks, demo environments, and other tools to ensure successful and efficient POCs and technical validations. You'll collaborate effectively with AEs and Product Managers to identify and champion customer-specific feature requests and product enhancements. Additionally, you'll drive strategic initiatives to continuously improve the efficiency, effectiveness, and scalability of the Solutions Engineering team. WHAT YOU'LL NEED To succeed in this role, you'll need a strong technical background with prior experience working directly with clients in a pre-sales or post-sales capacity. You'll have a proven track record of successfully leading, managing, and developing technical teams. You'll be proficient in SQL, Python, JavaScript, and/or working with APIs for data integration, and have extensive experience working in enterprise SaaS, cloud data platforms, or related industries in a technical capacity with end-customer engagement. WHY REMOTE As a remote employee, you'll have the flexibility to work from anywhere and be part of a dynamic, high-growth company that values collaboration, innovation, and customer success. BENEFITS We offer a highly competitive compensation package, including an on-target earnings range of $250,000-$280,000 annually, with a base salary range of $175,000-$196,000 annually. We also offer meaningful equity compensation in the form of ISO options and an early exercise and 10-year post-termination exercise window.