Manager, Services Consulting

ABOUT THE ROLE Braze is seeking a Manager, Services Consulting to join our team. As a trusted advisor to our prospective clients and Sales team, you will be responsible for adapting your expertise on Braze services to meet customer needs. This role offers an opportunity to expand your people management and leadership skills while partnering with Braze's sales, Solutions Consulting, and post-sales services teams. WHAT YOU'LL DO As a Manager, Services Consulting, you will be responsible for coaching, mentoring, and managing a team of global Services Consultants. You will collaborate with the Sales teams to support deal cycles, including RFPs, pitches, and on-site sessions. You will also build and maintain subject matter expertise in Braze service offerings to enable effective consultancy support during pre-sales. Additionally, you will manage expectations to deliver for sales and post-sales leadership, conduct discovery with prospective customers, and lead the development of sales go-to-market materials. WHAT YOU'LL NEED To be successful in this role, you will need to have 4+ years of experience in SaaS pre-sales or service delivery, consulting, or business analysis. You must be an excellent communicator, presenter, and storyteller with significant client-facing experience. You will also need effective stakeholder management skills, experience working with Sales teams, and excellent time management skills. Strong written and verbal English skills are essential. WHY REMOTE This role requires some travel, up to 30% at peak times, and is based in one of our sales offices. As a remote worker, you will have the flexibility to work from anywhere and be part of a global team. BENEFITS This role qualifies for a comprehensive Total Rewards package, including equity grants of restricted stock units (RSUs) and a competitive salary range of $136,800 to $204,800 per year, with an expected On Target Earnings (OTE) between $171,000 and $256,000 per year.