Mairoom Clerk

ABOUT THE ROLE The Mailroom Clerk at TPH plays a pivotal role in maintaining the flow of information and physical documents that keep our law practice running smoothly. In this position you will be the first line of contact for all incoming and outgoing mail, packages, and courier services, ensuring that every item reaches its destination on time and in perfect condition. Your work supports attorneys, paralegals, and administrative staff across the firm, allowing them to focus on client service and case management. TPH values precision, reliability, and a commitment to excellence, and we are looking for a professional who shares these values and can thrive in a fast‑paced, detail‑oriented environment. WHAT YOU'LL DO You will receive, sort, and distribute daily mail and packages to the appropriate recipients within the office. You will coordinate pickups and deliveries from our designated courier partners, preparing shipping labels and applying postage as required. You will maintain an accurate log of all incoming and outgoing items, ensuring compliance with internal record‑keeping standards. You will respond to staff inquiries about mail status and courier tracking in a courteous and efficient manner. You will assist with occasional office support tasks such as inventory management, equipment ordering, and event logistics. You will collaborate closely with the facilities and HR teams to streamline mailroom operations and implement process improvements. WHAT YOU'LL NEED You bring at least one year of experience in a mailroom, office services, or a related environment, with a proven track record of accuracy and reliability. Strong organizational skills and meticulous attention to detail are essential, as is the ability to manage multiple priorities simultaneously. You are comfortable using Microsoft Outlook, Excel,