Incident Response Analyst - React

ABOUT THE ROLE Cloudflare is a global system on a mission to make the internet safer and more powerful every day. We are seeking a talented Incident Response Analyst to join our Cloudforce One REACT organization in growing our proactive and threat intelligence-driven approach to protecting Cloudflare and its customers from sophisticated and evolving threat actors. WHAT YOU'LL DO As a REACT Consultant, you will respond to customer security incidents across on-premises, cloud, and hybrid environments. This position requires an innovative, self-starting, and detail-oriented problem solver with a passion for analyzing, tracking, and triaging malicious activity. You will engage with customers at all levels, serving an integral role alongside forensic analysts, threat researchers, detection engineers, and malware analysts to detect, isolate, and mitigate threats. Your responsibilities will include: - Executing immediate defensive maneuvers at the Cloudflare edge to protect customer availability, including deploying custom WAF rules, implementing L3/L4 DDoS shunning, and performing real-time traffic filtering to neutralize attacks before they reach the customer's origin. - Supporting and executing the end-to-end incident response process for clients, including investigation, containment, remediation, and recovery. - Building a strong understanding of targeted attacks to create and execute customized tactical and strategic remediation plans for compromised organizations. WHAT YOU'LL NEED To be successful in this role, you will need: - A Bachelor's degree in Computer Science, Information Systems, Cybersecurity, or a related technical field, or equivalent training/practical experience. - 5+ years of overall experience in cybersecurity, including 2+ years of dedicated Incident Response experience. - In-depth understanding of Windows operating systems and general knowledge of Unix, Linux, and Mac environments. - Familiarity with cloud environments (AWS, Azure, O365, Google Cloud, Cloudflare) and cloud IR methodologies. - Strong understanding of common L3/L4/L7 attack patterns, including SYN floods, UDP floods, DNS amplification, HTTP floods, credential stuffing, scraping, API abuse, account enumeration, and checkout abuse. - Experience with JA3/JA4 fingerprinting, bot detection, behavioral traffic analysis, or API abuse investigations. - Experience supporting customers during live DDoS, bot, or application-layer attack events. - Solid understanding of MITRE ATT&CK and NIST Cyber Security Frameworks. - English Fluency, Excellent verbal and written communication skills with a proven ability to establish relationships and clearly explain tasks, guidance, and complex technical findings to executive and technical clients. WHY REMOTE As a remote employee, you will have the flexibility to work from anywhere and be part of a global team that is passionate about making the internet safer and more powerful every day. BENEFITS Cloudflare offers a range of benefits to support your well-being and career development, including a comprehensive health plan, parental leave, education stipend, life insurance, and flexible schedule.